"Don't let the pictures fool you. The swimming pool looks like a big bath tub. The room I had was on the second floor. The carpet in the hallway needs repacling. What really turns me off is the location of the extra toilet rool. It's located at the foot near the toilet bowl. It looks dirty. I have to ask for fresh rolls instead. Anyways, it's not worth the price. But after all, we are in the UK where everything is expensive."
"Great hotel for staying overnight before going on our cruise. The rooms were modern and clean, the staff were friendly and helpful.
We would book a stay again in the future"
"From start to finish the stay at this venue was one of the worst I've experienced.
We were staying as a wedding party and were told that we didn't need to book for dinner as there were ample people on hand to accommodate. Turned out there was 1 bar staff and one chef so they could only take 5 orders at a time and you then had to wait for another 15 minutes before the next 5 could order. In the end half our party left to go and get food elsewhere as after an hour and a half most still had not even ordered food.
The manager admitted this was still being used as an asylum hotel and they had skeleton staff.
We didn't book breakfast due to the extortionate price, however, we did go down and sit with the family. Breakfast should of been from 0630 - 1030 but didn't open until 0720 and shut just after 9 on both days due to staffing issues. Added to this, there were no bowls for cereal, the food was awful and to top things off one of the party found a metal screw in his beans!
I would recommend hotels.com remove this hotel from their site until it gets itself sorted as it is one of the worst hotels I've ever stayed in"
"One night stay for a family wedding that was held on site, the room was clean and very comfortable, the food provided for the wedding breakfast was well cooked and very good. The staff were very friendly and helpful. The building is a converted old country house and as such is a little tatty around the edges but this just adds to the charm."
"You get what you pay for... or so I thought, until I was talking to fellow travellers. They were raging about the cost of this budget hotel. I thought it was reasonably priced.
It is basic, no frills, no vending machine, nowhere to put your clothes except a peg on the wall or a bench. That said, the bed was comfortable and there was a fan in the room. This was really useful given the air con didn't appear to be controllable. I reduced the setting to cool down from 30 degree weather outside and it hovered at 26 degree so not really worth the noise.
I asked to use a hair dryer and the staff couldn't be more helpful. I also was given a room early without a problem. Altho' there's not a lot of amenities in the hotel, the staff were really helpful in signposting me.
Improvements i'd recommend are 1] move the mirror closer to the one double plug in the room. 2] put in an additional plug beside the bed and 3] fix the aircon and put instructions into the room!"
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