콜로라도 남서부 리조트

“The lodge is in a beautiful location, wonderful views. The company who operates the lodging, Armark or something, is an issue. Mattress were worn out, bedding was so worn-out you could see though the sheets. Sheets were so pilled it was like sleeping on sandpaper. Porch light was out. We had a wonderful time enjoying the view from the deck. Can't say the same for the chairs. The lacing on the seat and back was stretched and coming apart so the metal pressed into the back or your...

“Ground staff are amazing ! They are ready to help and available 24/7 . Reception is ok . Nothing exceptional. Housekeeping could be better . Dog hair was all over the floor when we checked in and had to request . I think they are understaffed . We really liked the lady who helped mop the room after we reported the issue . She was amazing once the duty was assigned to her You need AC in the room for summer months. Room temp was 90 every single afternoon and we struggled to stay cool . No AC in...

“When we arrived, the valet and bellman were amazing!! Check in was friendly and easy. I was offered a complimentary Margarita. Definitely took the edge off after a long drive. All the little things add up to be an amazing experience.”