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“Room was good size and clean Use of the pool was good”

“Great location, with loads of parking in the area and really close to the station (handy to get to Newcastle) and the seaside. The staff was helpful when we had an issue with the check in, and was always responsive to our requests. The room was alright, even though the bed wasn't exactly comfy, and the timed fan in the bathroom wasn't ideal at night. The best thing overall was the cafe, in which we went for all the three days. Hats off! The staff was amazing, and they could accommodate our...

“Fantastic place to stay. We’ll stay again. Top location. Welcoming. Lovely decor great food. Great drink abc cocktail selection. Fantastic friendly staff both daytime and breakfast. Lovely big room. Comfortable. Great food. Perfect.”

“조식이 포함되었으나 내게 지급된 것은 간단한 빵과 죽만을 주었다. 즉 조식 식당이 없이 체크인 때 이것만 준것이 다.”

“Lovely hotel n free parking”

“I was disappointed with my experience, particularly given the high standards I associate with Hilton. The level of customer service fell well below expectations. Unfortunately, the receptionist's attitude was neither welcoming nor professional. First impressions are important, and I felt the interaction lacked the courtesy and hospitality one would expect from a hotel of this reputation. In addition, no complimentary water was offered upon check-in, which is a small gesture but one that many...