Aloft Tulum
Property class: 4.5
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Located close to Playa Paraiso and Tulum National Park, Aloft Tulum provides an airport shuttle, a poolside bar, and a rooftop terrace. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a shopping mall on site and a coffee shop/cafe.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Pet friendly
- Free WiFi
- Air conditioning
Room options
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Showing 22 of 22 rooms
DOUBLE CITY VIEW TWO DOUBLE BEDS
- Sleeps 4
- Free WiFi
DOUBLE WITH BALCONY WITH VIEWS
- Sleeps 4
- Free WiFi
DOUBLE CITY VIEW
- Sleeps 4
- Free WiFi
DOUBLE CITY VIEW KING BED
- Sleeps 4
- Free WiFi
DOUBLE GUEST ROOM
- Sleeps 4
- Free WiFi
DOUBLE KING SIZE BED
- Sleeps 4
- Free WiFi
Room
- Sleeps 4
- Free WiFi
DOUBLE STANDARD
- Sleeps 4
- Free WiFi
Room
- Sleeps 4
- Free WiFi
Double or Twin CITY VIEW
- Sleeps 6
- Free WiFi
QUADRUPLE WITH BALCONY WITH VIEWS
- Sleeps 6
- Free WiFi
QUADRUPLE GUEST ROOM CITY VIEW
- Sleeps 6
- Free WiFi
Room
- Sleeps 6
- Free WiFi
Room
- Sleeps 10
- Free WiFi
Room LOFT
- Sleeps 10
- Free WiFi
Room RUN OF HOUSE
- Sleeps 10
- Free WiFi
Room
- Sleeps 10
- Free WiFi
Room STANDARD
- Sleeps 10
- Free WiFi
Room
- Sleeps 8
- Free WiFi
SUITE WITH BALCONY WITH VIEWS
- Sleeps 8
- Free WiFi
SUITE STANDARD
- Sleeps 8
- Free WiFi
Room
- Sleeps 4
- Free WiFi
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About the neighborhood
Located in Zama, a neighborhood in Tulum, Aloft Tulum is near theme parks and near the beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Playa Ruinas. Tulum Mayan Ruins and Tulum Beach are two other places to visit that come recommended. Snorkeling offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby. Visit our Tulum travel guide
Av Coba Sur mz 5 L 1, Region 14, Tulum, ROO, 77760
What's nearby
Jaguar Park2 min walk - 0.2 km
Tulum Mayan Ruins10 min drive - 5.7 km- Hunab Lifestyle Center2 min walk - 0.2 km
- Dos Aguas Park3 min drive - 1.8 km
- Hospital de Tulum5 min drive - 2.5 km
Getting around
- Tulum Intl. Airport (TQO)46 min drive
Restaurants
- Taqueria Honorio17 min walk
- Starbucks15 min walk
- Panza Tulum7 min walk
- El Capitán7 min walk
- La Coqueta13 min walk
About this property
Aloft Tulum
- Luxury hotel near Tulum National Park
- Located close to Playa Paraiso and Playa Ruinas, Aloft Tulum provides an airport shuttle, a poolside bar, and a rooftop terrace. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a shopping mall on site and a coffee shop/cafe, guests can connect to free in-room WiFi.
- Additional perks include:
- 2 outdoor pools along with free cabanas, sun loungers, and pool umbrellas
- Full breakfast (surcharge), bike rentals, and self parking (surcharge)
- A roundtrip airport shuttle (surcharge), an electric car charging station, and express check-out
- Express check-in, outdoor furniture, and multilingual staff
- Guest reviews give top marks for the helpful staff
- Room features
- All 140 individually furnished rooms include comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and bathrobes.
- Extra conveniences in all rooms include:
- Recycling and LED light bulbs
- Bathrooms with rainfall showers and designer toiletries
- 55-inch LCD TVs with Netflix, streaming services, and premium channels
- Wardrobes/closets, coffee/tea makers, and daily housekeeping
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Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi; wired internet (surcharge)
Parking and transportation
- Electric car charging station on site
- 24-hour roundtrip airport shuttle on request for a surcharge
- Secured, covered self parking on site (USD 17 per day)
- Wheelchair-accessible parking and van parking available
- Onsite parking options include a carport
Food and drink
- Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 25 for adults and USD 20 to 25 for children
- 2 bars/lounges
- 2 restaurants
- A coffee shop/cafe
- A poolside bar
- Coffee and tea in common areas
- Snack bar/deli
Restaurants on site
- Ático Rooftop Bar & Loung
- Re:fuel by Aloft
- W XYZ Restaurant
- WXYZ Bar
Things to do
- 2 outdoor pools
- 24-hour gym
- Bicycle rentals
- Shopping mall
- TV in common areas
Family friendly
- 2 outdoor pools
- Laundry facilities
- Snack bar/deli
Conveniences
- 24-hour front desk
- Laundry facilities
- Luggage storage
Guest services
- Change of bedsheets (on request)
- Change of towels on request
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Tour and ticket assistance
- Wedding services
Business services
- 2,170 square feet of conference space
- 24-hour business center
- 3 meeting rooms
- Computer station
- Coworking space
Outdoors
- Free pool cabanas
- Garden
- Outdoor furniture
- Pool loungers
- Pool umbrellas
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 10 accessible parking spaces
- Accessible airport shuttle
- Braille/raised signage
- Doorbell and phone notification
- Elevator (59 inch wide door)
- Grab bar near toilet (47 inches high)
- Low-height electrical outlets in bathroom
- Valet for wheelchair-equipped vehicles
- Well-lit path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible gym
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible pool
- Wheelchair-accessible public washroom
- Wheelchair-accessible registration desk (25 inches high)
- Wheelchair-accessible restaurant
- Wheelchair-accessible spa
- Wheelchair-accessible van parking
More
- 1 building
- 4 floors
- Banquet hall
- Built in 2021
- Comprehensive food waste policy
- No plastic coffee stirrers
- No plastic drinking straws
- Non-plastic coffee stirrers available
- Rooftop garden
- Smoking not allowed
- Some LED lighting used
- Vegan dining options
- Vegetarian breakfast available
- Vegetarian dining options
Room amenities
Bedroom
- Blackout drapes
- Down comforter
- Pillowtop mattress
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 55-inch LCD TV with premium digital channels
- Netflix
- Streaming services
Food and drink
- Coffee/tea maker
- Free bottled water
- Limited room service
- Minibar
More
- Air conditioning (climate-controlled)
- Connecting rooms available
- Desk
- Individual decor
- Individual furnishings
- Laptop workspace
- LED lighting
- Mobile key entry
- Phone
- Recycling
- Safe
- Water-efficient showers
Policies
Check-in
Contactless check-in available
Express check-in available
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk, smart lock
Pets
Pets allowed for an extra charge
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: USD 10 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for full breakfast: approximately USD 25 to 25 for adults, and USD 20 to 25 for children
- Airport shuttle fee: USD 268 per vehicle (one-way, maximum occupancy 10)
- Airport shuttle fee per child: USD 1 (roundtrip), (up to 17 years old)
- Covered self parking fee: USD 17 per day
- A pet fee will be charged
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Does Aloft Tulum have a pool?
Yes, this property has 2 outdoor pools.
Is Aloft Tulum pet-friendly?
Yes, this property allows pets (limit 2 total) with a maximum weight of up to 40 lbs per pet. A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is available for USD 17 per day.
What time is check-out at Aloft Tulum?
Check-out is at noon.
Does Aloft Tulum provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 268 per vehicle applies.
Where is Aloft Tulum located?
Located in Zama, this luxury hotel is within 3 mi (5 km) of Tulum National Park, Playa Ruinas, and Tulum Mayan Ruins. Tulum Beach and Playa Paraiso are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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