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Siente Tulum

3.0 star property
Suburban hotel with a 24-hour front desk and an outdoor pool

Choose dates to view prices

Photo gallery for Siente Tulum

Exterior
Restaurant
Lobby
Outdoor pool
Front of property
Just a short distance from Tulum Mayan Ruins, Siente Tulum welcomes visitors with its restaurant and convenient snack bar. Guests can enjoy free WiFi in their rooms, cool off in the outdoor pool, or borrow bikes to discover the natural beauty of nearby Tulum National Park.
VIP Access

Reviews

8.2 out of 10
Very good

Popular amenities

  • All inclusive
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
The current price is ₩70,534
₩98,887 total
includes taxes & fees
Nov 2 - Nov 3

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Room options

Check availability for these dates

Tonight
Oct 3 - Oct 4
Check availability for tonight Oct 3 - Oct 4
Tomorrow
Oct 4 - Oct 5
Check availability for tomorrow Oct 4 - Oct 5
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Junior Studio Suite, 1 King Bed

Junior Studio Suite, 1 King Bed | In-room safe, individually decorated, individually furnished

Junior Studio Suite, 1 King Bed

7.0 out of 10
Good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 2 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 4 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Federal Cancún - Tulum, No. 307 KM 230, Mz. 1, Lt. 1, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 6 min walk - 0.6 km
  • Tulum Mayan Ruins - 11 min walk - 1.0 km
  • Playa Ruinas - 16 min walk - 1.4 km
  • Las Palmas Public Beach - 10 min drive - 7.1 km
  • Playa Paraiso - 12 min drive - 7.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 51 min drive

Restaurants

  • ‪Starbucks - ‬2 min drive
  • ‪Restaurante El Crucero - ‬3 min walk
  • ‪Mulut Jach Ki - ‬6 min walk
  • ‪Playa Pescadores - ‬11 min drive
  • ‪Starbucks - ‬6 min walk

About this property

Siente Tulum

Hotel near Tulum Mayan Ruins
Close to Tulum National Park, Siente Tulum provides amenities like a restaurant and a snack bar/deli. Guests can connect to free in-room WiFi.
Other perks include:
  • An outdoor pool
  • Bike rentals, an elevator, and a 24-hour front desk
  • Smoke-free premises, coffee/tea in the lobby, and concierge services
  • Tour/ticket assistance
Room features
All 83 individually furnished rooms include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • 50-inch flat-screen TVs with Netflix, streaming services, and cable channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

All inclusive details

All-inclusive room rates at Siente Tulum are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from October 3 2025 to October 4 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Friday and Saturday:
  • Children's pool
  • Indoor pool
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Resort fee: MXN 60.5 per person, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Parking
  • Shuttle service

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

A car is not required for transportation to and from this property

Property is also known as

Hotel MX tulum
Siente Tulum Hotel
Siente Tulum Tulum
Siente Tulum Hotel Tulum

Frequently asked questions

Does Siente Tulum have a pool?

Yes, this property has an outdoor pool. The property will be renovating the pool from October 3 2025 to October 4 2025 (completion date subject to change).

How much does it cost to stay at Siente Tulum?

As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Siente Tulum on Nov 2, 2025 start from ₩70,534, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Siente Tulum pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Siente Tulum?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. After-hours check-in is not available.

What time is check-out at Siente Tulum?

Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).

Are there all-inclusive benefits at Siente Tulum?

Some rate plans available at this property are all-inclusive.

Where is Siente Tulum located?

Situated in the suburbs, this hotel is within a 10-minute walk of Jaguar Park and Tulum National Park. Tulum Mayan Ruins and Playa Paraiso are also within 2 mi (3 km).

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Reviews

Siente Tulum Reviews

8.2

Very Good

8.8

Cleanliness

8.0

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 45 out of 88 reviews
Rating 8 - Good. 17 out of 88 reviews
Rating 6 - Okay. 17 out of 88 reviews
Rating 4 - Poor. 4 out of 88 reviews
Rating 2 - Terrible. 5 out of 88 reviews

Reviews

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
The man hotel manager was very helpful and kind
Rooftop pool
Entrance
Front
Stayed 5 nights in Aug 2025

6/10 Okay

Dane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms, reception and staff were great. We chose the all inclusive but the food was mediocre. Breakfast was great. Fantastic location. Right across the street from the entrance to the Tulum ruins. However it was really hard to find because the outside looks very derelict and it is slightly off the main road.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a cool Place to visit
Stayed 3 nights in May 2025

10/10 Excellent

Kristine Kate Tuiza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Siente Tulum. Convenient location close to the national park and tulum ruins. The collectivo stops right outside the hotel which was very convenient. The staff were great and very friendly. Food was good, could use some more variety but overall worth it for the all inclusive. A couple of cons: our door didn’t shut/lock properly without slamming it shut (room 319). There was a water issue on one of the nights we stayed, but did resolve within about 30 mins. The hotel has some very good potential. Overall a great stay and will definitely consider staying again.
Stayed 5 nights in Jul 2025

6/10 Okay

Harold

Disliked: Property conditions & facilities
Overall, my stay was good, but there were a few downsides. There were quite a lot of flies around the food, outdoors, and especially on the rooftop, which affected cleanliness. The toilet didn’t flush properly at first, though it worked fine afterward. The landscaping at the front of the building could also use improvement. On the positive side, the staff was very nice, and the location was decent—close to the Mayan Ruins and about a 20–30 minute drive from Taboo and Papaya Playa Beach Club.
Stayed 4 nights in Aug 2025

10/10 Excellent

Toni Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Beds were a little hard and the hot water was inconsistent but staff was friendly and helpful. I’d stay here again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Osama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, very clean and the staff were just SO KIND and everyone’s genuine and the food was great!!
Stayed 6 nights in Aug 2024

6/10 Okay

alison

Liked: Cleanliness
3 night stay, pleasant staff, located within walking distance of the Tulum ruins. Flag down a Colectivo for cheap transport into town. The room was a good size, updated reasonably recently, powerful a/c. Toilet broke down twice, not used heavily. Safe not working from day one. Fire alarm system maybe not working (appeared to have been pulled and not reset, picture attached)? Limited hours for maintenance, they weren't able to fix the safe and on the second day moved us to a new room because their maintenance staff were already gone by 6pm. Overall content with the stay for the price, staff and location
Stayed 3 nights in Jul 2025

10/10 Excellent

Angelica

Liked: Cleanliness, amenities, property conditions & facilities
Excelente todo
Stayed 2 nights in Jan 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and modern. The terrace was beautiful, and we liked to unwind there after a day of exploring. The property was in a great location - walkable to the Mayan ruins and beach and had easy access to shuttles to the Hotel zone and central Tulum.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hugo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the hotel it was comfy
Stayed 1 night in Sep 2022

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but terrible hotel. Uncomfortable, unappealing. Feels half finished. Left early despite having already paid. Double paying for another hotel was better than staying another night at this one.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rabiya

Liked: Cleanliness, staff & service, amenities
Stayed for one night, very clean property and quiet close to everything and alot of food places near by.
Stayed 1 night in Mar 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. More than what expected. Rooftop is well equipped. Even a conference room for me to attend a meeting. Beds are comfortable and the staff is very attentive. Highly recommended!!!
Stayed 3 nights in Jan 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

The staff were friendly except for the guy offering tours and such. When we declined his offers he became a little nasty. Nice room, good shower and lovely rooftop resto and pool. It's across the street from the ruins, but off the beaten track which was good. We recommend the hotel!
Stayed 3 nights in Jan 2025

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
My girlfriend and I stayed here for our trip to Tulum. It was exactly what we expected but some things were a little disappointing. The food to begin with is not worth the all inclusive price at all and to be honest it was unappealing and cheap. The drinks were very inconsistent. The servers at the rooftop were not very friendly whatsoever. There was 2 people that was great though but the rest seemed like they hated to see my gf and I (we’re Asian American and African amaerican). Overall great place to rest your head, but not a good place to enjoy a day there.
Stayed 4 nights in May 2025

10/10 Excellent

Fredricka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Siente was wonderful I had a great time I enjoyed the all inclusive the staff were incredibly kind and eager to serve although I drank quite a lot a felt nothing at all I ended up buying my own tequila bottle for 12$ at the store down the street. The food was okay very basic but filling. We rented bikes for 250 mxn and a 500mxn deposit. The ruins are down the street I wish I hadn’t rented bikes to go and just walked instead.
Stayed 2 nights in Mar 2025

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to take a break 😉
Stayed 1 night in Apr 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service
The room was simple but nice. The bed was very firm. No blow dryer. The food selection was limited and I wasn't impressed with the quality. The staff was helpful and friendly. For the price it was just okay. I don't think I will stay there again.
Stayed 4 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great. The right in front of the Tulum ruins. It isn’t so close to the downtown so you can get quiet time.
Stayed 8 nights in Aug 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet and comfy hotel. Very close to pyramides of Tulum. I really love staying in this hotel with my children. Ruff area is the best. Nice view.
Stayed 1 night in Apr 2024

10/10 Excellent

Lenkiya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peace of mind stay

Very comfortable and relaxing. Very quiet and peaceful. Very close to the ruins. Five minutes from clubs, bar and food. Would definitely stay there again
Stayed 5 nights in Apr 2024

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, however was not all inclusive as mentioned.
Stayed 2 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New clean and overall a great value
Stayed 1 night in Jul 2022

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the experience was good. Customer service was amazing, the food was enjoyable, and the location was perfect if you’re looking to be near the beach without breaking the bank. A few things to note: this is not an adults-only hotel, so be mindful if you’re specifically looking for that type of environment. The all-inclusive service isn’t 24/7 and closes after 10 p.m. The hotel isn’t very close to Tulum city, but there is convenient nearby transportation for getting in and out. Overall, it’s a very good hotel.
Stayed 4 nights in Nov 2024