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Aparthotel

NHOA TULUM APARTHOTEL by Maya PM

4.0 star property

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NHOA TULUM APARTHOTEL by Maya PM sits surrounded by nature reserves, offering a gateway to both tranquility and exploration. Guests can relax on the rooftop terrace, cool off in the outdoor pool, and appreciate the convenience of express check-in and check-out services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Outdoor Space

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Suite

Microwave, coffee/tea maker

Family Suite

  • 65 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Studio

In-room safe, laptop workspace, iron/ironing board

Deluxe Studio

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

In-room safe, laptop workspace, iron/ironing board

Deluxe Room

  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Studio

Panoramic Studio | In-room safe, laptop workspace, iron/ironing board

Panoramic Studio

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Room

Panoramic Room | In-room safe, laptop workspace, iron/ironing board

Panoramic Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Elite Suite

Elite Suite | In-room safe, laptop workspace, iron/ironing board

Elite Suite

  • 82 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Elite Studio

In-room safe, laptop workspace, iron/ironing board

Elite Studio

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite

In-room safe, laptop workspace, iron/ironing board

Panoramic Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 King Bed

View all photos for Comfort Double Room, 1 Bedroom

In-room safe, laptop workspace, iron/ironing board

Comfort Double Room, 1 Bedroom

  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Located in Zama, a neighborhood in Tulum, NHOA TULUM APARTHOTEL by Maya PM is near the airport and near the beach. Tulum Mayan Ruins is a notable landmark, and the area's natural beauty can be seen at Tulum Beach and Tulum National Park. Xel-Há Park and Holistika Art Walk are also worth visiting. Visit our Tulum travel guide
View more Aparthotels in Tulum
Map
Av Aldea Zama MZ 27,L 1, Col. Lulum Zama Tulum,, Tulum, QROO, 77760

What's nearby

  • The famous "Mayan Ruin at the glorious Beach" in Tulum. The site is part of a larger archeological site and gets VERY busy in spring. But it´s definitely worth a visit, since you can go for a swim after the cultural part ;-) #AquaTrove
    Jaguar Park
    8 min walk - 0.7 km
  • Tulum Mayan Ruins featuring tropical scenes and rocky coastline
    Tulum National Park
    3 min drive - 2.5 km
  • Hunab Lifestyle Center
    10 min walk - 0.8 km
  • Dos Aguas Park
    4 min drive - 1.4 km
  • Hospital de Tulum
    5 min drive - 2.1 km

Getting around

  • Tulum Intl. Airport (TQO)
    45 min drive

Restaurants

  • Coco Cafe
    4 min walk
  • Jasmine
    4 min walk
  • Olio
    8 min walk
  • Carl's Jr.
    13 min walk
  • Panza Tulum
    7 min walk

About this property

NHOA TULUM APARTHOTEL by Maya PM

Along with an outdoor pool, this smoke-free aparthotel has a rooftop terrace and express check-in. Self parking is free. Additionally, express check-out and a picnic area are onsite. Each apartment provides a microwave and a coffee/tea maker, plus free WiFi and a flat-screen TV with digital channels. Additional amenities include a rainfall shower, free bottled water, and a ceiling fan.
NHOA TULUM APARTHOTEL by Maya PM offers 34 air-conditioned accommodations with safes and complimentary bottled water. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 50-inch flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans.

Recreational amenities at the aparthotel include an outdoor pool.

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Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Onsite parking includes off-street options

Family friendly

  • Free crib

Food and drink

  • Coffee/tea maker
  • Microwave

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (28 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Smoking not allowed

Services and conveniences

  • Free bottled water
  • Iron/ironing board
  • Safe
  • Virtual front desk

Location highlights

  • In a village
  • In the city center
  • Near a health/beauty spa
  • Near the airport
  • Near the sea

Things to do

  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 34 units
  • Connecting units available

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Nhoa Tulum By Maya Pm Tulum
NHOA TULUM APARTHOTEL by Maya PM Tulum
NHOA TULUM APARTHOTEL by Maya PM Aparthotel
NHOA TULUM APARTHOTEL by Maya PM Aparthotel Tulum

Frequently asked questions

Does NHOA TULUM APARTHOTEL by Maya PM have a pool?

Yes, this property has an outdoor pool.

Is NHOA TULUM APARTHOTEL by Maya PM pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at NHOA TULUM APARTHOTEL by Maya PM?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

What time is check-out at NHOA TULUM APARTHOTEL by Maya PM?

Check-out is at 11:00 AM.

Where is NHOA TULUM APARTHOTEL by Maya PM located?

Located in Zama, this aparthotel is 0.5 mi (0.9 km) from Jaguar Park and within 3 mi (5 km) of Tulum Mayan Ruins and Tulum Beach. Hunab Lifestyle Center and Dos Aguas Park are also within 1 mi (2 km).

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Reviews

NHOA TULUM APARTHOTEL by Maya PM Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Amenities

9.4

Property conditions & facilities
Rating 10 - Excellent. 31 out of 44 reviews
Rating 8 - Good. 8 out of 44 reviews
Rating 6 - Okay. 3 out of 44 reviews
Rating 4 - Poor. 2 out of 44 reviews
Rating 2 - Terrible. 0 out of 44 reviews

Reviews

Verified

8/10 Good

Adrian

Liked: Cleanliness, check-in, listing accuracy
Disliked: Communication
Great amenities and close to beach/supermarket Most communication thru Expedia portal went unanswered. Recommend direct communication with hotel staff by phone. Lovely pool and roof deck. No hot water in kitchen sink went unaddressed for entire stay. Very basic kitchen setup.
Stayed 13 nights in Feb 2026
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities, communication
Love this stay extended it the whole week! Beautiful space in a prime location
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, property conditions & facilities, communication
brand new building with a nice pool close to everything in a gated community.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities, communication
This property was not only beautiful but extremely convenient for a location. Close enough to the beach and the city, a perfect medium. Bike to the ruins or into the city. Taxi to the beach and they are all easily accessible. The gym and rooftop are beautiful and peaceful. The private pool I had was so nice I can’t wait to come back. They even provide bikes for you to use it’s perfect.
Stayed 5 nights in Jan 2025
Verified

10/10 Excellent

Bhavin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice property and very close to gas station, money exchange, convenience stores, taxi stand, bike and scooter rentals and a few good restaurants. A mile walk to downtown area restaurants and shopping. Property is on a quiet street and just a few meters off the busy road. There are no street lights but felt safe to walk even past 10 at night.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

JOSEPH

Liked: Cleanliness, amenities, property conditions & facilities, communication
this place was great. easy access, lot of pre arrival communication. they also have bicycles for guests to use at no charge. would stay again. price per night was excellent. no pressure, nobody in your face but always someone around to help or answer question. although it is a condominium they have a restaurant that servers breakfast / brunch. 0800 tp 1400
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Valerie Maria

Liked: Amenities, property conditions & facilities, communication
Loved our stay
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Stephany

Liked: Cleanliness, property conditions & facilities, communication
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Dimitris

Liked: Cleanliness, room comfort, communication
Excelente!!!
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Keesha

Liked: Cleanliness
Disliked: Communication
At no time prior to stay were we told we would not have access to both pool sreas. Only one haly was
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Angele

Liked: Amenities, property conditions & facilities
We spent 4 days at this hotel and not once our room was cleaned, I even sent them a message requesting that the room be cleaned a, new sheet and towels, surprisingly they stopped communicating until we checked out of the room on day 4.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Viridiana

Liked: Cleanliness, amenities, property conditions & facilities, communication
Shower didn’t have pressure.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had a lovely stay at NHOA aparthotel in February. If you book through Expedia, please note you’ll need to reach out directly to NHOA as Expedia does not share guest contacts and the check in process is remote. Once you are in touch directly, Karla was very responsive and it’s very easy to get in and out. The area and the building are both gated with a security guard so it feels very safe. You’re also close to the main road with various resto and café options. Keep an eye out for the entrance as the sign outside is for the larger collection of buildings. The room itself is beautifully appointed and very new and clean, with a small patio (or balcony). The beds were comfy and extra beach towels were provided. My 8 year old enjoyed the pool a lot and the gym looked nice though we didn’t use it. It was generally very quiet but the jack and jill door between the units is not well sound proofed so we did hear some rather private noises from our neighbours! The other thing is that Expedia advertises this as including breakfast which is not even an option! My advice is to book directly with the accommodations as this happened with numerous Expedia bookings on our Mexico trip. I recommend a stay at NHOA!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Manila

Liked: Amenities, property conditions & facilities, communication
Molto gentili i portieri all’ingresso, bellissima la struttura immersa nel verde, senza eguali la piscina con accesso diretto dalla stanza, quartiere top. Suggerisco la colazione nel vicino locale Rossina Cafe.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Francisco Javier Alcaraz

Liked: Cleanliness, amenities, property conditions & facilities, communication
Muy bonita pero los cuartos están muy reducidos
Stayed 1 night in Oct 2025
Verified

8/10 Good

Luz Magnolia

Liked: Cleanliness, amenities, property conditions & facilities
El lugar esta bonito y tranquilo, pero el microhondas no tenia donde conectarse y de las albercas, una estaba en reparación y la otra no podia usarse porque estaba en remodelacion.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
Todo hermoso!! El único problema fue la comunicación con el anfitrión, le Envié dos whatts que no contestó, nunca tuvimos el wifi
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

luz amelia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Una opción excelente, el personal muy amable, instalaciones muy limpias, seguras, tranquilas, fué una estancia muy agradable, super recomendable, los alimentos muy sabrosos, en general excelente
Stayed 6 nights in Mar 2025
Verified

4/10 Poor

Billy

Liked: Cleanliness, property conditions & facilities
Disliked: Communication
Buen edificio solo que en departamento en donde me quede no está marcado y las instrucciones de acceso no estaban claras y además el último día cortaron la luz sin avisar y el edificio se quedó sin agua así que no pude usar ni la regadera ni el wc.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

ana

Liked: Cleanliness, room comfort, communication
Todo muy bien agusto y limpio un departamente muy bonito y comodo con todo lo neseario. La alberca hermosa y muh tranquila la area
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities, communication
Es un lugar hermoso, tranquilo y Alex el encargado del loby muy amable.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

César

Liked: Cleanliness, amenities, property conditions & facilities, communication
Bien en aspecto general, salvo que no hay limpieza de habitación hasta el check out
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

araceli

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelente súper recomendable, una limpieza excepcional y tranquilidad en las instalaciones
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stationnement avec sécurité 24 h, lits confortables, endroit neuf et très propre Cependant, petite odeur d'humidité probable à la climatisation. Pour l'endroit et le prix, nous sommes ravis!
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jorgeluis

Liked: Cleanliness, amenities, property conditions & facilities, communication
Me gustó está muy bonito el lugar tranquilo y limpio
Stayed 2 nights in Nov 2024