West Phoenix, Phoenix hotel rooms at the Omni

"The room was very spacious. The staff was very helpful en profesional. The shuttle was not available for the time I needed it to the airport. I had to go very early."

"Check in was easy. Staff behind the desk were amazing! We were able to check in early and park our car without any issues. Our room (a 2 bedroom/2 bathroom) was better than expected. Very clean, very quiet. The gym and pool-GREAT!!! Amenities are top notch. Great location too. Near cafes and restaurants. We would stay again without hesitation. "

"Love it!!"

"Food & drinks were great "

"Convenient to Intrastate 10 and area Resturants"

"We went to the restaurant for breakfast around 9.00 but no servers were available. We waited at a table on the patio first and after noone came to us we waited inside. We ended up leaving without anything "

"Yes"

"Room was not cleaned very well, there was no coffee maker in the room and no coffee made in the lobby. There was no phone in the room to call or a closet to hang clothes. Looked like the bathroom door had been kicked in previously and not fixed well."

"The staff was really nice at least the ones from the night. The hotel’s condition should not reflect on the staff. Even though they changed my room because my previous room had stains, bathroom door didn’t close and the stains in the carpet made it feel like a really old and dirty hotel. They moved me to another room but had the same feeling but at least the bathroom door was working. The lights didn’t turned on and the smell was still in the rooms. My sister staying next door had a cockroach in her bedroom. Sadly I would avoid staying here as they need to re-do everything. The staff was lovely though. "