West Syracuse, New York hotel rooms at the Independent

"Everything was good, staff was amazing and helpful "

"No soap Refrigerator made a horrid noise Didn’t clean behind things No plastic cups "

"Our booked room wasnt clean on arrival, they offered us a different room, luckily it worked for us, we changed rooms, and they were able to accomidate with coupons to the resturant. "

"Stayed for one night, hotel is outdated, room was not as clean as I’d like but ok for one night stay"

"The room door wouldn't close when we arrived. Although we weren't happy to have to drag all our luggage back downstairs to the desk, the staff was super kind and gave us a new room immediately. Maintenance was on it right away. No complaints!"

"AC was really noisy. "

"Value for the money - terrible. "

"The property was very clean. At the front you have an option to self check in which was very smooth. The room was very clean and spacious. Best part was no carpet in the room. Ample of parking around the hotel and there is Dunkins and Dennys within the walk in distance."

"Absolutely the best breakfasts around! So conveniently close to the Destiny USA mall as well"