윌리엄스버그 모텔

“Property had indoor swimming pool and hot tub in an immediately adjacent building. Our room only had hot water in the sink taps, so we had to get cold water out of the shower. Also, a strip of some kind on the bottom of the bathroom door always stuck on the threshold piece and made a very loud “SNAP’ whenever you opened the door. I twice mentioned these 2 problems to the desk staff, but nothing got repaired during the other 2 days we were there. Other than that, the room was cozy and clean, with...

“We only made it as far as the parking lot. I didn’t even go inside the office because the place looked absolutely horrible—very dirty, run-down, and poorly maintained. I rather lose the money I paid for the hotel than stay there. After spending the entire day at Busch Gardens, I decided to drive 3 hours to my house . I arrived at 1:30am to NC I honestly don’t understand how this hotel is listed on Expedia. The first impression was so bad that we didn’t even feel comfortable getting out of the...

“I was required to pay an additional $50 for a non smoking room. The deposit was not indicated online. The non smoking room that I was given had a strong smell of smoke. I asked for another non smoking room and was charged additional money for that room. Since it was late, I went ahead and paid it. That room had a strong mold smell to it although it did seem to improve after the ac ran a few hours. The wifi would not connect. Staff were unable to help. The next morning I asked to check out and...