Yucatan Peninsula, Mexico hotel rooms at the Oasis Hotels & Resorts

"This resort was clean, safe, quiet and easy to find your way around which was nice traveling with kids. There were a few pools to pick from and we were always able to find a chair on the deck. For people who complained about the beach, yes it is small but it was well kept by the staff and my kids enjoyed it. My only complaint was there could have been more staff working in the restaurants as there was often long wait times for things. The buffet staff were incredibly busy and constantly moving and as such we made if halfway through breakfast without water or coffee. This was not a fault to the staff as they were doing the best they can, this also lead to long wait times for food/service at the restaurants as well. We would definitely come back."

"Overall good experience."

"The Sunscape was a pleasant surprise. The food was excellent but it was the staff that made the experience. Everyone is extremely friendly and very happy to help. They all work hard and deserve to be tipped well. The entertainment staff worked double time to get as many people involved as possible. From the exterior the buildings look a little tired, but the interior is nice and extremely clean. Will definitely be back next year."

"Did not use, hottub was in spa"

"Everything was good. Little bit overcrowded."

"Customer service was excellent and prompt. Our room was clean and spacious. Beach front was beautiful with lots of access to seating both poolside and on the beach. "

"The room was clean and well stocked when we arrived. All the staff we encountered was amazing. Get a cabana it is worth the cost and the service is amazing. The food is your typically AI fare but they try to keep it fresh and will do their best to make you something fresh if you’d like. I loved the location and we felt same most of the time. The only issue we had was a drunkin domestic dispute down the hall. A man was yelling obscenities and attempting to kick in the door. Security seemed slow to respond and there is no way it wasn’t heard because it was near the front. It went on for far too long and left me questioning the quality of the security. "

"I love this place ! Food was great the attention was great ! The staff is very friendly and would help you as much as you need ! 100% recommend it ! "

"Stayed 4 night, and only got room cleaning on the first night, and have to request multiple times for the rest of the stay and in total got 1 room cleaning for the rest 3 nights. Breakfast apparently serves left over food from last night dinner, and some lunch is from the same day breakfast, ... Restaruant Sunan is not good with the Mexican twisted Asian food. Other than this, still a good option. "