Isla Contoy Romantic Vacations

The property was kept impeccably clean, the staff worked very hard at it. We were treated very well from the time we arrived to the time we left. The only downfall was that to take advantage of some of the activity discounts offered, we had to attend a 2 hour “sales pitch” on buying into Wyndhams “vacation plan”. We did not choose to join and did receive the discounts just the same but, we won’t get that 2 hours back as vacations do only come once a year for my wife and I. All in all, a super nice place and can’t stress enough how great the whole staff was.

The resort was nice. The rooms were not updated and the pool really needs to be retiled. It’s not accesible for people with disabilities or older people as there are tons of steps and stairs that aren’t too noticeable sometimes and they have very slippery types of flooring. They aren’t very welcoming upon reception, but other staff are really nice. Time share people are setup right in front of elevators so they can stalk you every time you go to your room. The resort also needs more and bigger elevators. However, the food at the restaurants are amazing! We ate dinner at Cocoa twice! You use the app to make dinner reservations, but many restaurants are also open for breakfast and lunch and you don’t need a reservation then. I love how you have many options because of the attached sister hotel next door. The shows at night were wonderful as well. The Mexico show was beautiful as well as the Afro acrobats and fire show. Being that it’s sargassum season, it was nice to have that clean beach area that was shallow with minimum waves. The resort is also next to the Xcaret Ferry so we were able to walk there and catch the ferry to spend a day in Isla Mujeres and then walk back. There is pharmacy, a store, and a taco place right across which was handy. The public transportation bus stop is nearby as well which helped us visit other beaches in Cancun one day as well. The resort also has a great coffee shop includedIt was a great resort catering to families. Not a crazy party resort.

First timers here and totally loved every minute . People we met were great. Party vibes 24/7! Please don’t come if you’re not open minded are boring or conservative.

This is an excellant hotel. It has a variety of excursions nearby and food to eat. 10/10!

Very family friendly Not many dining options Nice and clean resort Staff was okay

STAFF!!!. Customer-first attention and focus. Quality and variety of offerings in bars and restaurants. Friendliness and helpfulness from all employees and managers.

This is an excellant hotel. It has a variety of excursions nearby and food to eat. 10/10!

The staff went above and beyond with us. They even made our night feel very special as it was our honeymoon by decorating our suite. The hospitality was wonderful. Everything was nice and clean. The food was phenomenal not only presentation but the food was tasteful and delicious. Thank you for making our stay feel so special.

Very family friendly Not many dining options Nice and clean resort Staff was okay

Staying here was fun! A lot of events happen everyday at the pool. The food in the buffet wasn't the best and the area was HOT!

First timers here and totally loved every minute . People we met were great. Party vibes 24/7! Please don’t come if you’re not open minded are boring or conservative.

Friendly staffs, great cleaning services and options to swim in pool or beach. We highly recommend it and love to come back

The resort was nice. The rooms were not updated and the pool really needs to be retiled. It’s not accesible for people with disabilities or older people as there are tons of steps and stairs that aren’t too noticeable sometimes and they have very slippery types of flooring. They aren’t very welcoming upon reception, but other staff are really nice. Time share people are setup right in front of elevators so they can stalk you every time you go to your room. The resort also needs more and bigger elevators. However, the food at the restaurants are amazing! We ate dinner at Cocoa twice! You use the app to make dinner reservations, but many restaurants are also open for breakfast and lunch and you don’t need a reservation then. I love how you have many options because of the attached sister hotel next door. The shows at night were wonderful as well. The Mexico show was beautiful as well as the Afro acrobats and fire show. Being that it’s sargassum season, it was nice to have that clean beach area that was shallow with minimum waves. The resort is also next to the Xcaret Ferry so we were able to walk there and catch the ferry to spend a day in Isla Mujeres and then walk back. There is pharmacy, a store, and a taco place right across which was handy. The public transportation bus stop is nearby as well which helped us visit other beaches in Cancun one day as well. The resort also has a great coffee shop includedIt was a great resort catering to families. Not a crazy party resort.

First timers here and totally loved every minute . People we met were great. Party vibes 24/7! Please don’t come if you’re not open minded are boring or conservative.