이슬라 콘토이 리조트

“creo que el personal es insuficiente claramente y eso provocan que se tardaran mucho para atenderte y cuando te acercabas a las barras porque tu mesero no te atendia te pedian que hicieras el pedido a un mesero inexisitente o ocupadísimo, si hubo personal que se comportó poco amable y hasta grosero, como tambien hubo otros que fueron muy amables y atentos que compesó los malos tratos, queremos pensar que era el exceso de huespedes y la escaces del personal, por lo demás el hotel es lindo,...

“tout était parfait”

“La atencion y amabilidad del personal es excelente; siempre atentos y te atienden de la mejor manera, sin duda, por el servicio, este hotel es de lo mejor de Cancun La comida es muy buena sin duda alguna, sin embargo, el restaurante Gaucho, puede mejorar en el tema de las carnes, siendo aparte un restaurante de cortes. El mejor de todos es el italiano "Tentazione" Buenos cocteles y buenos snacks. Un punto a considerar de oportunidad en el Room Service, tuve un inconveniente al inicio con mi...

“처음 예약한 방에 와이파이가 안된다고 방을 업그레이드를 요구함/ 시설이 너무 노후되고 커피 포터가 없음/ 부티끄에서 파는 물건들의 가격이 너무 비쌈”

“The property is exquisite and the resort is huge! This reservation is an extension of our original five day reservation- we loved it so much! The Jacuzzi tub on the loft suite balcony was an added bonus to the magnificent coastline view! Big shout out to my butler, Victor! He was so attentive and decorated the loft suite for a birthday celebration. Rocio, the butler, for the junior suite was very attentive and accommodating with our dinner reservations. She also went above and beyond decorating...

“이 리조트를 선택한 것에 대해 단 한 점의 후회도 없습니다. 시설 컨디션도 좋았고, 직원분들은 한 명도 빠짐없이 모두 다 친절했어요. 너무 기분좋은 휴가였고, 14시간+4시간의 비행을 감수하고 갈 가치가 있는 숙소였습니다. 정말 시간 가는게 아쉬웠어요. 또 가고 싶어요.”

“Property was very nice minus the infinity pool and spas. The infinity pool did not work and was dirty. Spas worked intermittently. Food was very good and staff were awesome! We stayed in a junior suite and the presidential suite the last day - both were well maintained.”

“도보로 접근할수있는 백사장은 세계최고수준입니다 오세아나 식당ㅈ의 sea food음식(특히문어요리)과 블란서 식당의 메뉴는 아주고급입니다 ”

“Could not use Kayak, Kings pool was closed, no night entertainment, could not go on pier”

“Excellent layout, great views”

“WOW! Did not expect such a beautiful stay as the one we had. My group had 2 rooms and they were both suites- ABSOLUTELY BEAUTIFUL. It was like a small apartment fully equipped with a washer and dryer! My parents absolutely loved this place. The entire staff was so pleasant especially the person who checked us in unfortunately I did for get his name. Very pleasant stay, we are so happy.”