โWe happen to come when Hurricane Lorena was passing by. The hotel was impacted and suffered a few leaks and delay in some services as expected. However, the service was excellent and they went out of their way to ensure we were taken care of. Good restaurant choices were great-fresh and delicious and drinks were on par. Highly recommend. โ
โI donโt think I can put into words how amazing, incredible One & Only palmillas was. From the Acienda feel, to the amenities, the food, the atmosphere and most importantly the staff. Isaac and Hector where our butlers. I canโt express enough how incredible they were. Everyone made us feel welcome and at home. One & Only palmillas has a life long customer with my wife and I. I can not wait to go back. The only moment we were both sad was when we had to leave. Los queremos mucho! โ
โThere were 2 restaurants and 1 bar plus room service. We ate solely at the resort. Some foods were better than others but there were still a good amount of options to choose from. The beds were incredibly comfortable, especially the huge pillows. Internet access was great throughout the whole resort. The transportation access was a bit lacking, not too many times available and it was pricey. The service was amazing. All staff! From the concierge, pool staff, restaurant staff, house keeping, food...
โWent for our honeymoon and had a wonderful experience! Service was timely, personal, and professional. Felt very taken care of and warm. Pool was beautiful and restaurants easy to access. Great room service and the hotel makes transportation easy and transparent. โ
โTheir deposit reimbursement may take like a week or more unlike other top-level hotels,
and they deliberately try to delay the returning process by not picking up phone call or replying to e-mail.
Worst experience.โ
โSuper convenient stay near SJD. Shuttle was fast, the staff were all extremely kind & courteous, the dinner was great! Room was very clean and quiet, couldn't have had a better stay.โ
โSolaz is one of the nicest resorts Iโve ever stayed at. Every single detail is carefully curated. From the second you arrive, the staff ensures you enjoy every moment. You get a concierge assigned to you upon checking in. The architecture of this property is immaculate. Moving on to the rooms, perfection. They all face the ocean. The thermostat's temperature is ideal, and the drapes are automated, and you can also pull a whole temporary wall if you want privacy from the closet/bathroom area....
โEveryone from the House keeper Elizabeth and My Pool guy servano he was amazing !!! great Service and the most important one was Jesus he made sure i was treated like a queen... 10 /10 service I love my stay. The hotel is very very nice, Beach access was amazing, Cabana's were amazing comfy, I will be back again for sure.โ
โGreat friendly and attentive staff. Service at all facilities and restaurants was a wonderful experience.
I appreciated the spacious feel of the 2 bedroom villa, it was perfect for our family of 4.
I will definitely be recommending this resort to family and friends.โ
