“The room was basically dirty & scruffy.
Linen & towels ok but the floor needed vacuuming & bathroom floor around skirting looked like had never been cleaned.
Staff seemed stretched & too busy, most of the dinner menu was sold out & my partners poached eggs on toast resembled hard boiled eggs on toast as overdone.
The pub is in a great location & my overall stay was not awful but should have been better.
The room was only £65 so wasn't expecting the Ritz but expected a clean room without flaking...
“This is most certainly not a 4-star hotel, as Expedia suggests, and it certainly isn;t worth £100 per night. £50 would be overpriced!
The rooms are tiny; the TV is about the size of an iPad and doesn't work anyway; there is no bar or restaurant, except for stale bread and mouldy fruit for breakfast; the towels were old and frayed at the ends. I could go on.
The property has huge potential, but it doesn't appear that any maintenance has been carried out for years.
I would recommend looking...
“The room and bathroom were clean. The food in the restaurant was good and reasonably priced. All staff were friendly and helpful. It was our second visit and we would be happy to stay again.
Marie”
“It's an OK place in the good location. The property needs to be re-decorated. The bathroom is tiny and the bed is not that comfortable. No modern facility uch as Nespresso coffee machine, no bottle water.”
“Really enjoyed the stay at the Imperial. Staff were helpful and friendly.
The hotel needed a little TLC but it must be difficult in this economic environment.
Hotel is well placed in the town, views over the sea and 5 minutes walk to the town centre.
The only thing that was bad, was the bed had seen better days and we both got up with bad backs.”
“Perfect for a overnight stop on our way down to Penzance, Roof was excellent as was the bed . A little noise from the busy main road but certainly not a problem. We would definitely stay here again and also dog friendly. Perfect!”
“No frills and small rooms but ok for somewhere to have an overnight stay in a convenient location. Breakfast could have been better but staff were friendly and we didn’t expect anything more.”