โStaff are amazing, comfortable stay, would definitely stay again when at the races.
Customer service when an issue arose after the stay (not the hotels fault) was excellent โ
โLovely new hotel, opened just over a year ago.
Well located for access to Wales ICC and surrounding attractions.
Room very good, comfy bed, usual tray with tea/coffe and some very nice bara brith biscuits.
Breakfast was a buffet, usual English/Welsh breakfast choices, danish pastries/croissants, fruit and cheese/cured meats.
Staff friendly.
Parking ยฃ12 per night which was unexpected, however the free slow EV charger we used overnight made up for it.
Would return.
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โWe were staying at the hotel as we had tickets for the Michael Jackson tribute. Convenient location, friendly staff, great food! we always stay here when we are up that way and love it there. Lovely pool and jucuzzi โ
โLovely location with outstanding views. Amazing breakfasts to see you through the day and very friendly staff who couldn't do enough for you and made us feel very special. โ
โExcellent service from the staff always pleasant with a smile. Good choice for breakfast which is included in the price. Rooms kept clean and comfortable beds. Easy access to the railway station which is about a 5/10 minute walk away. There is a NCP car park nearby although we did not use it as we had a rail rover ticket. Overall a very good and well positioned hotel to base yourself from. We have stayed here a number of years now and always find it good value for money and you are well looked...
โGreat hotel with comfortable and modern room, great view over the river from the top floor. Staff were friendly and helpful. Breakfast had the usual selection of items. Decent location in the town centre.โ
โThe reception staff went over and above to be helpful. The rooms were excellent and it's the best night's sleep I've ever had. Breakfast was amazing too, with all tastes catered for. But the welcome we received from the lovely receptionist made it for me, a credir to the hotel.โ
