6/10 - 괜찮아요
kwok ho
2025년 12월 22일
좋아요: 청결 상태
별로예요: 직원 및 서비스
I had a very disappointing experience with the shuttle service. I called 24 hours ahead to confirm my booking and was told it was confirmed. Upon arrival, I asked the front desk to reconfirm, but after waiting 30 minutes—and then over an hour—no shuttle arrived. During this time, calls to the hotel were either not answered or abruptly hung up after they had already “confirmed” the shuttle. After nearly two hours, I had to arrange my own transportation.
The front desk showed little concern or effort to help. While the room, food, and cleanliness were fine, the service did not meet Marriott standards. If you want a convenient trip, I recommend staying at a better hotel or in a different area.
kwok ho
2025년 12월에 1박 숙박함