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Reviews of Mansion Giahn Inn

2.5 out of 5
Mansion Giahn Inn
Carlos Salinas de Gortari No 30, Cancun, QROO

Reviews

7.2

Good

Rating 10 - Excellent. 98 out of 306 reviews" "
Rating 8 - Good. 97 out of 306 reviews" "
Rating 6 - Okay. 41 out of 306 reviews" "
Rating 4 - Poor. 27 out of 306 reviews" "
Rating 2 - Terrible. 43 out of 306 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Catalina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay however club next door plays music till dawn, but I was able to sleep through the music
Stayed 1 night in Feb 2024

8/10 Good

Deanna

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Rustic, our room needs some tlc, advertised as a bed and breakfast but no breakfast was available. Eduardo was an excellent host and looked after all our needs
Stayed 1 night in Feb 2024

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities

4/10 Poor

Amanda

Disliked: Cleanliness, staff & service, amenities
This hotel has long term residence living there. There is cockroachs in the room dont put your belonging on the floor. A lot of grown men out drinking by the pool right in front of your room till 12 at night. With loud music. The landscape looked nice ...
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Basic room that suited our needs for 2 nights,fairly close to the airport.
Stayed 2 nights in Feb 2024

4/10 Poor

Andres

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
very dirty hotel. Staff was great but our room was terrible. I'm glad we stayed there for just one night.
Stayed 1 night in Feb 2024

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Unpleasure, no one at the front desk to attend, never answer their phone number
Stayed 1 night in Jan 2024

10/10 Excellent

goga, Rochester Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
This place is a wreck
Did not look like pictures. Very loud and gave me a different room then I reserved
Stayed 1 night in Dec 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place, well priced, good staff, but out of the way and none of our taxi drivers knew where it was we had to give street by street instructions
Stayed 2 nights in Jan 2024

4/10 Poor

Denise

Stayed 1 night in Jan 2024

8/10 Good

Marion

Liked: Staff & service, amenities, property conditions & facilities
The house is really beautiful ! Even if the cleanliness is not the best we could have, it is clean. This is typical, and we really appreciated it. Really nice restaurants about 2 minutes by walk.
Stayed 1 night in Jan 2024

4/10 Poor

Scott, Madison

Traveled with family
Disliked: Amenities, property conditions & facilities
When I travel, I like a little bit of funk. Cancun doesn't offer much for funk, so this place, not in Cancun, in an older building, appealed to my sensibility. First, the "hotel" DOES NOT offer airport pick-up as noted on the general description. It was a $76 can ride to get here, not too far from the airport. After dealing with the hassle and delay in the airport, pick-up would have been greatly appreciated. not having pick-up basically broke the economic choice I made in picking this place. I chose two balcony rooms in the older house. One room was actually quite small, the other pretty enourmous. The large room did not have a chair, had one overhead light - no bedside lights. The plumbing retrofit in the building was awkard - the vanity hangs out over the sink, so you really have to bend down just to spit out your toothpaste. The balcony didn't offer much in the way of an amenity, and was actually accessible from another part of the hotel. Poor water pressure, and no hot water. No in-room water for drinking, either. As for eating. There is no food service on site. The pictures of family dining - don't know how that came off at all. It is next to Kaalau restaurant, which is perfectly fine except they were closed by the time we got there. We had breakfast there the next morning. For dinner, we were directed to Tacos Dani down the street, was clean and well lit. They did call a cab for the bus station the next day. Not a great choice.
Stayed 1 night in Jan 2024

2/10 Terrible

nancy

Stayed 1 night in Jan 2024

10/10 Excellent

Melisa

Liked: Cleanliness, staff & service, room comfort
BEAUTIFUL!!!
This place is beautiful, the people that run the place are friendly, kind, and so helpful. It is a quiet location with 2 restaurants right around the corner. The bus stop is 5 short blocks. It is worth every peso spent ❣️
Stayed 4 nights in Jan 2024

10/10 Excellent

pothpitiyage

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and friendly
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good place to stay especially if you require a overnight in Cancun. 12 minutes from airport. Nice pool. Clean rooms. Secure parking. Friendly reception. Restraunts in walking distance. Noisy bar on one side, change your room and you will be good. Excellent price for Cancun.
Stayed 1 night in Jan 2024

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed no breakfast
Place was great , simple single room, good bed and comfortable. Only complaint was it’s billed as bed and breakfast. It’s not. No breakfast. Other than that place is excellent. Front staff was very kind. Would definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

STEVE

Liked: Cleanliness, amenities
Property was well taken care of and the hosts went out of their way to make sure you're completely happy and satisfied at all times
Stayed 2 nights in Jan 2024

2/10 Terrible

Ana

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was fine but we booked it thinking because it was close to the airport it would be more economical to just spend the night between flights. Turned out that it was almost impossible to get there from the airport. Unfortunately, it would have been cheaper and easier to book something in the center of Cancun. It's really in an out- of- the- way location, and hard to get an Uber or a taxi.

10/10 Excellent

Times

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You got to experience the village life.mix with the locals.do the bus insread of taxi.shops are walking dustance.nice restaurant just at the front of the property..nice pool.stsff very helpful.host excellent 👌 👍
Stayed 16 nights in Dec 2023

8/10 Good

Christien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice people and ready to help every time you need. I will never forget the Christmas and New Year eve hanging out , drinking and dancing together with good food offers by the owner. Thanks
Stayed 11 nights in Dec 2023

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect airport or out of town hotel
This little gem was so nice. The family was amazing so courteous and helpful. It’s a beautiful old building that’s been restored and it’s a perfect spot. If you’re leaving for the airport it’s only about 10 minutes away out of town but their stores and restaurants nearby so perfect for that.
Stayed 2 nights in Dec 2023

10/10 Excellent

Luc

Stayed 1 night in Dec 2023

6/10 Okay

Brent

The rooms were comfortable. But I booked here because it was was a bed and breakfast. I found out in arrival that the restaurant was closed
Stayed 1 night in Dec 2023

10/10 Excellent

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities
Kind personal, cozy room and nice decorations
Stayed 1 night in Dec 2023

6/10 Okay

Annie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old house, a bit rundown but clean and perfect for a brief stay in Cancun
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandro

Stayed 4 nights in Dec 2023

10/10 Excellent

Kenneth

Stayed 1 night in Nov 2023

10/10 Excellent

Antonio David

Liked: Cleanliness, staff & service, property conditions & facilities
Buena estancia
Stayed 3 nights in Nov 2023

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay...
Stayed 3 nights in Nov 2023

10/10 Excellent

Vladimir

Stayed 1 night in Nov 2023

10/10 Excellent

Clark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible architecture as pictured, simple clean quiet and functional rooms in a real neighborhood. Priced right!

6/10 Okay

Miguel

Traveled with partner
Liked: Staff & service
It was good for the price, had to check out a day early because the coffee pot had worms
Stayed 2 nights in Oct 2023

4/10 Poor

FRANCISCO

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
El aire acondicionado no tiraba frio. No vi a nadie para que me solucione el problema El.lugar estaba limpio. No volveria
Stayed 1 night in Oct 2023

2/10 Terrible

Miladin

Stayed 3 nights in Oct 2023

8/10 Good

Rosemary

Stayed 1 night in Aug 2023

2/10 Terrible

Chantal

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a bed and breakfast and no breakfast served.
Stayed 2 nights in Jul 2023

2/10 Terrible

Yahima

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

Diana Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place😍
Stayed 5 nights in Apr 2023

4/10 Poor

Jessica

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
You pay for what you get for. I was scared to sleep on the bed it felt dirty and began getting itchy right after sitting on it. Staff was very helpful getting transportation directions but would bever return to a place like this even if its for a few hours like what I needed it for.
Stayed 1 night in Apr 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything else was good 👍.
Stayed 6 nights in Apr 2023

10/10 Excellent

Dariusz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice home that feels nothing like hotel...more like home.
Stayed 4 nights in Apr 2023

10/10 Excellent

Minney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Address published on Expedia is not correct, we got lost following it. We needed to contact directly to hotel to ask for directions.
Stayed 1 night in Mar 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Nice,and clean . I had a good sleep
Stayed 1 night in Mar 2023

4/10 Poor

Riley

Stayed 1 night in Mar 2023

10/10 Excellent

Ivan angel

Stayed 6 nights in Feb 2023

8/10 Good

Arek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Manager and staff are OK and tried be helpful but none of them speak English. Therefore all communication is via google translations.. Bathroom haven't smell fresh, kind stinky and getting a lot of the mosquitos. Positive side is working well A/C and free of charge coffee & tea at the entrance hallway. Still a good deal priceway for a short stay.
Stayed 12 nights in Feb 2023