Carroll, West Virginia hotel rooms at the Delta Hotels

"The room was clean and the staff was kind. As 79 year olds, we were disappointed not having a bell hop or comparable aide. My husband uses an electric scooter and we usually enjoy someone assisting me assemble it and helping with our luggage. When my husband tried to help me, he fell in front of your hotel and needed help getting up. His back was wrenched as he was helped up by an employee. He cut his knee and his arm and was attended to by staff. We had been traveling for a while so had more "stuff" than usual. There were only three luggage racks, so had to wait for availability. When leaving, a nice young man who used to bell hop there kindly helped me carry the luggage from the room to the car. That should be standard practice for your "resort", not just the extra kindness of an employee forced to "add-on" to his duties. We were also surprised at the almost double price for a Saturday stay versus the rest of the week. We have always had a free room at the Belltera Resort in Indiana, considering the $ we spend at the casino. The breakfast wss good, but the eggs were cold. The casino had a lively atmosphere and although we lost, we had some fun wins along the way."

"The room smelled like a wet dog. "

"Yes i loved staying there"

" My arrival was scheduled for a 4 o’clock check-in and they did not have a room ready for me till 545. They had no carts available at first to get my belongings to my room. They had no porters to help me get my things out of my car and onto a cart and I am handicapped, and there was only one handicap spot and I had to push a cart finally onto an elevator by myself to the sixth floor get it off, maneuver it down a narrow hallway and thank God one of the maids saw me struggling and helped me do that they have no porters available. The parking garage was dark and no security available, which may not bother some people, but since I was an older woman traveling alone I did not feel safe in the garage."

"Breakfast and stay was awesome, hot tub wasn't hot just warm."

"I thought that this would be a nice hotel and in many ways it is. However -the AC was so terribly noisy that I could not sleep, also the pool does not open t'll quite late in the morningso I didn't get to swim . Breakfast was very good"

"Overall was what I expected from a 3 star hotel. Only issue I had is the toilets were very low... like 12-14 inches. Other than that, room was clean, breakfast was fine, etc."

"Staff was nice and helpful, location wasn't ideal but nice none the less. Loved their options on bathroom amenities and their pillows were so comfortable! The pool was nice but very humid inside. All around, I give it a 7/10"

"It was an ok stay. The bed was super comfy and location is great."