“When I first entered my room, the AC was off and it was hot in the room. It didn't take too long to cool down in the room but the unit kept fluctuating temperatures, had to fix the temperature multiple times during my stay. Staff also wasn't too friendly upon checking in. They tried to charge my card before I checked in, I checked in around 9 pm and they "jokingly" said, "Oh, you called and said you'd arrive earlier. You're late." I understand that I was late, however my flight had been delayed...
“When I first entered my room, the AC was off and it was hot in the room. It didn't take too long to cool down in the room but the unit kept fluctuating temperatures, had to fix the temperature multiple times during my stay. Staff also wasn't too friendly upon checking in. They tried to charge my card before I checked in, I checked in around 9 pm and they "jokingly" said, "Oh, you called and said you'd arrive earlier. You're late." I understand that I was late, however my flight had been delayed...
Carmen