"The communal areas of the property were well maintained and welcoming. The staff were generally friendly and helpful. Hotel was in a good location. Breakfast was varied and wholesome.
Provision of free 24 hour tea, coffee and water was a welcome facility.
However, the first room we were allocated was on a corner, with only a glazed door which opened on to s communal deck with only a net curtain for privacy. When questioned the staff member said, for privacy we would have to close the external wooden shutters, which was a bit of a nuisance. The room was affected by extremely noisy wastewater plumbing from other rooms. Which woke us up early in the morning. We requested a room change and were given a room on the top floor which wad unbearably hot , very small with no proper shower. Overall, we felt we were fobbed off with the lower quality rooms in the hotel. This maybe a reflection of the price we paid nut even so I don’t think it unreasonable to expect a high degree of comfort."
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