"A shame that the hotel is closing. It’s perfectly located in the centre of Chester. The staff couldn’t have been more attentive and helpful.
My treatment in the spa was excellent."
"Where do I start we got to the hotel on the first night go to the room to find there was no bedding for the kids we got charged for breakfast the next day for the kids the staff are useless the pool was closed by 7pm even tho is stated it was open till 9pm all the carpets in the hall way were taped down or ripped up the place is a joke for the price we paid"
"The bathroom was covered in mould/ spores where the tiles had not been cleaned. I was so disappointed. I never noticed this until the following morning of my visit and I have taken several pictures. This can affect your health in many ways."