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“Prima hotel, lekker ontbijtbuffet. ”

“Stunning location. Room and food first class. ”

“Staff very friendly and helpful. Double bed very comfy, single bed far too soft for an adult, fine for a small child. Rooms would benefit from a deep clean. The building is looking tired (visible bubbling on the walls, discoloured plug holes, tatty bed bases) and needs refreshing. For a spa day I would be disappointed, for a base to explore the area it was fine. The pool was a key factor in choosing this hotel.”

“Spacious room, with AC. Friendly staff. Comfortable bed. Everything you could wish fot”

“This was the perfect location for us to stay to be able to visit Cheshire Oaks, Chester Zoo and Chester, just 10mins drive from each. I avoided hotels in Chester due to lack of easy parking options but this one was great. Really nice rooms, clean and modern with lots of amenities. Breakfast was good, plenty of hot and continental choices. We loved the warm cookie at check in too - a nice touch! Staff were all very nice and friendly.”

“Our favourite hotel when staying in Chester for all the reasons we’ve highlighted. Lovely staff, very welcoming, friendly, professional and helpful - nothing is too much trouble! We will see you again soon - thank you all!”

“Warm welcome and beautiful room. Ate lunch in the Nelson bar on my own while waiting for partner to arrive and was made to feel comfortable and welcome. Same waiter on the evening - George. He was chatty funny and even sung for us - a fabulous member of staff. The room was beautiful and spa experience was fabulous. We especially enjoyed the live piano music on the evening with a cheeky cocktail or two! Will definitely stay again! ”

“Beautiful hotel, only disappointment was that the jacuzzi was out of order”