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“Beautiful hotel in pleasant surroundings. Staff were excellent and the food was amazing at Palm Court.”

“We loved our stay and couldn't fault it. It's a bit tired in places and could do with a coat of paint.”

“I would prefer it hotter but it was warm enough. Food was delicious, very good quality, staff extremely helpful and friendly, spa is beautiful with wide range of facilities. ”

“Excellent breakfast included in the price. Room was very hot and had difficulty with our door locking but this was sorted out immediately”

“The staff were friendly but very green, during an evening meal and breakfast we had to ask several times for things like water, coffee and toast and some of these things didn't arrive at all. They are pleasant but need more training on staying on top of orders and clearing the tables. Breakfast is strange with you being charged £17 to have access to the continental and light breakfast menu, and then you having to pay an extra £5 for more premium items like a full English. Why not just say it...

“Room not clean, dirty bed sheets and bathroom. We actually didn’t stay the night in the end as it was that bad.”