“At check in I asked for walks in the area from the accommodation and the lady said she didn’t know. I would expect the customer services dept to be able to provide that information. I would also expect to be taken to the room rather than pointed in the right direction.
Room good as expected for price - disappointing no mirror in bedroom and not good ventilation in bathroom. Milk not provided for tea in room.
Restaurant on a sunny Saturday afternoon- plates and glasses weren’t cleared away which...
“The room was below a premier inn a standard and price point well above that. Hair in the bath drain. Leaking shower onto the floor. Dirty towels. Dirty pillow cases. Unhelpful staff who wouldn’t even look at a support case for us. The spa you have to pay to use on top of a vast fee for a shocking room. Heating on full blast. No air conditioning. Spa pool water freezing. The breakfast standard hurt me to my core. The scramble egg clearly came from a packet and they were runny and top of that the...