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"Mooi hotel, super vriendelijk personeel zowel in de club lounge als in de andere restaurants. Uitgebreid ontbijt met Egyptische specialiteiten (super lekker). De kamer was elke dag netjes gekuist en elke avond klaargemaakt om te genieten van een goede nachtrust. "

"nice gym. Great location. Very safe."

"It is important to mention that the staff is not very friendly; it sometimes feels like the ruder you are to them, the more attentive they become. The security screening staff are particularly impolite and intrusive. The receptionist provided a normal service, nothing extraordinary. The rooms are extremely clean and offer a spectacular view. There is an oriental restaurant that I found very beautiful, and the staff there were finally attentive, offering recommendations and being very kind. However, some staff in other restaurants were not friendly at all. So far, my deposit has not been returned, and I am still waiting for it to be released. For a five-star hotel, the service should be more courteous and better trained. I would stay here again only because of the location and the views. Thank you very much."

"Friendly staff. Very clean. "

"amazing stay but rooms could be updated for a 5 star hotel"

"Lovely hotel with very attentive staff, a haven of peace in central Cairo "

"The hotel was spotlessly clean, private beach was beautiful. Staff in the whole were very good, polite and helpful. My only criticism were I did see one bar staff mocking a customer, and the pool attendants did nothing about people leaving towels on loungers for hours, despite mentioning in the hotel rules that unattended towels would be removed. One day at the adult pool we were told we couldn’t have a parasol because they were all being used, but 5 of them were with unattended towels for people should didn’t return for over an hour. Food is not labelled for allergens. This meant asking the staff every time, who were helpful but at times unsure and when asked if something had milk in a response was “maybe”. They did offer to cook something fresh but this isn’t what you pay for all inclusive for. Choice is expected. Otherwise the hotel was beautiful and guests were well catered for with activities, food and drink"

"family friendly environment, didn't get a chance to enjoy pool and outdoors due to weather"

"Had a wonderful stay at jolie ville hotel, staff were friendly and very helpful. Lauren came to our rescue when we had a small issue with our room door."