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“The hotel feels outdated, and the quality of the food was disappointing. Compared to my previous experience at Rixos, the difference was significant. The property is very large, yet I was not provided with a map or sufficient information about the amenities during check-in, making it difficult to navigate and fully enjoy the resort. Although I paid for the all-inclusive package, I was not given a wristband or any clear way to identify my status, and I had to provide my room number every time I...