오하이오의 비즈니스 호텔

“No ac, and the fire alarms going off. The front desk did say they would not charge us for the 6 days we had reserved. One night we had to find another hotel and after the 3rd night we checked out and went to a 3rd hotel but the manager is refusing to answer when Expedia calls to confirm that there were issues. I even tried to call and was put on hold. After 30 mins, no one ever returned to the call.”

“아름다운 프론트 직원, 깨끗한 객실”

“Will focus on the comfy beds and pillows. Clean pool. Nice staff! Decent breakfast and coffee. Cleaning in the rooms could be improved. Place looks a little worn down. Parking is tight.”

“Nice & cozy...”

“My customer service experience was wonderful. Megan (general manager) and Moriah (front desk manager) were professional, accommodating, and prompt in providing service. I will definitely recommend this hotel to family and friends.”

“The worst ever hotel/suites in the 30 years of my life. Water shut down, card key malfunction, no kitchen wares whatsoever, vending machine malfunction, dirty floors and bathroom, unfriendly staffs....just about everything was horrible. Had pretty good experiences with Sonesta hotels but definitely not this time. I strongly believe thst Sonesta management at the headquarters needs to close this place down right away before they lose more business credibility. Seriously.”