Gibson Island, Pasadena hotel rooms at the Best Western

"Love this place"

"My experience was terrible"

"I really enjoyed my stay. Livonia was very accommodating and nice!"

"Pictures online didn’t depict the room experience well. Bathroom was dirty and needs to be updated. Room was definitely worse than rated. Staff wasn’t very helpful to my issues. Don’t be fooled by the low prices. "

"Clean property with helpful staff. Room had enough towels and wash cloths for our stay. Pool is small but we had it to ourselves for the most part and it’s heated. Beautiful atmosphere and stores conveniently located around the property."

"Great Bar staff!!!!"

"I loved the they had a shuttle bus to take you to local returns in the area"

"Was pleasantly surprised by how big the rooms were! And how updated considering the hotel is older then the United States. Perfect location and thoroughly enjoyed embracing the history"

"My family and I stayed for 2 nights from May 4th to May 6th. Very disappointed with our stayed. The main reason was because when I let the front desk lady know that our toilet was clogged, she was just texting on the phone and didnt even look at me. I keep telling her what our room number was to make sure, but she still keep looking at her phone texting. My wife asked if she heard what the room number was and she replied " yes loud and clear ". This was around 11:30 am. When we came back at 10pm from visiting DC and walking around in the heat all day, the toilet is still clogged the same way we left it. I went down to the front desk again to explain the issue. The new front desk lady said unfortunately no maintenance person is available at night. She offer me the plunger or move to another room with two beds. We have 12 luggage and a newborn and after a long day walk a new room would be another headache so I ended up having to unclogged it myself. If you have extra $20 to spare, I recommend helping yourself by booking another hotel. They are at leave 3 hotels around that area. I booked a luxury king, but it looks like a normal Hampton Inn King bed room, but with more odors and old furniture."