Find hotels near Grand Outlet Riviera Maya, Cancun from ₩90,360

"STAYED TWICE ON THIS TRIP DUE TO HOW NICE UT IS"

"Comfortable, Spacious Rooms Our room was clean, modern, and very comfortable. The balcony space was a nice bonus, and the in-room amenities were thoughtfully stocked. Housekeeping did a great job each day, and everything felt fresh and well cared for throughout our stay. Strong Dining Options One of the highlights was the variety of restaurants. With multiple cuisines available, it never felt repetitive, even over several days. The quality of the food was consistently good, and the service in the restaurants was attentive without feeling overbearing. Plenty to Do There’s no shortage of activities — from pools and kids care facilities to other entertainment. Whether you want to stay active or just unwind, the resort offers options for both. The spa facilities are also worth visiting if you’re looking to relax further. Friendly, Professional Service The staff throughout the resort were welcoming and helpful. While service levels can vary slightly depending on timing and location (as with any large resort), the overall experience was very positive, and we felt well taken care of."

"Everything was good clean and nice good food and drinks "

"Just finished our week vacation at Ava and we had a great time. My wife and I were traveling with our 2 kids ages 11 and 6. Tons of activities for the kids. Pools were great, even enjoyed the beach. Not a lot of seaweed this time a year which makes a big difference. Service was great no issues. We stayed in a 2 bedroom suite which was so nice for the kids to have their own room. Room was beautiful and clean. Grounds and pool were also very clean. Gym was one of the best I’ve used on vacation. Wife enjoyed many of the free classes they offered. Food was excellent. Make reservations ahead of time. We booked everything 1 month in advance. Contact the hotel, don’t wait for them. Did the escape room which is extra charge $45 per person. We actually really enjoyed it despite the extra fee. Also did the racing simulator which was fun. $25 for 10 minutes. "

"Everything was perfect! Our butler, Denisee and customer service supervisor Fernanda made the experience extra special but all the staff were outstanding. My only issue is with the lack of sound proofing in the rooms. This resort is absolutely beautiful and relaxing though! I will come back and book serenity again!"

"Oscar, our Butler was the absolute best! The staff was great, the facility was great!"

"Great service, food and amenities!"

"Clean hotel with quick room service and an awesome staff. Overall, it was a very relaxing stay. However, the timeshare sales approach was a bit too aggressive. “No” should mean no. I had just arrived and was heading to grab a cocktail when they tried to redirect me to “finish check-in” with the timeshare team — which was really just a sales pitch to purchase a timeshare. The airport shuttle is not complimentary, which was disappointing. The resort is family-friendly, but the music selection wasn’t very diverse. The food was okay. Overall, a decent stay, perfect for family with young kids. "

"Everything was clean and the staff was great. "