Gravesend, England hotel rooms at the Greene King

"Check in took awhile but other than that very thing was clean and staff was helpful "

"What a disappointing hotel. When I booked on hotels.com it looked a rather nice property and when I got there it was a 1970s building with the matching interior that's dated. The room has damaged/ worn furniture and the bathroom was very dirty. Also the hotel stairways stank of blocked toilets . The breakfast was not as described or shown.. sausages not nice and the no hash browns and not enough cereals for children. Staff don't know how to clean and if they are investing in a refit program they need to train the staff to clean properly. "

"Rooms are tiny but well designed. A little hard if you have a lot of luggage. Only opened 2 months when we were there and the digital check in was a bit rocky. Otherwise, great location and very clean and modern. "

"The hotel provides a bath towel and hand towel. No washcloth. Shower was partially functional and somewhat clean. Bed has a bottom sheet and duvet, no top sheet which is pretty gross at a hotel. Otherwise everything was fine. "

"Great location! Friendly and helpful staff!"

"Lovely hotel, room very clean cannot fault the hotel one bit."

"I was not allowed to stay in the room I had paid for because they have none of my details on their system, they said it does not matter if I have my confirmation details and I was told to leave, leaving me stranded in London for 9 hours "

"Good customer service from staff"

"Nice welcome and great room and service. Shame all the sofas in the lobby and bar area are always blocked from students with laptops."