Hangzhou, Zhejiang hotel rooms at the Shama

"This hotel is tops. Loved the location, the breakfast, the service and the rooms. 5 Stars."

"Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room! "

"Our party of 20pax arrived at 10pm to checkin and the hotel staff took note of a request I made earlier in terms of room arrangements - connecting rooms, rooms on the same floor, etc. Excellent and extremely helpful front desk staff. "

"Quite literally the best hotel experience I've ever had. The staff was incredibly warm and accommodating. The breakfast is exceptional. Everything about the space is highly considered. Wonderful!"

"Nice"

"Very friendly and service-minded staff, especially the receptionists. The room was very clean and modern as well."

"Clean room, friendly staff"

"Location is great. Staff are polite and nice."

"Amazing location for R&R as it is outside of the city "