Find hotels near Ice Chalet, Phoenix from ₩102,262

"We stayed one night after flying into Phoenix. There are two similarly named Holiday Inn versus Holiday Inn Express within 2 blocks so make sure you check the address. We had to drive around to find the right one. Staff was friendly but our room was partially cleaned (bed and bathroom were cleaned but there were ironing boards left out, trash on the table and leftover food in the fridge). It was a little bit creepy so the staff offered to give us reward points in exchange (yet to recieve). Overall a good stay."

"The room was clean, the bed was comfortable. The hotel is dated and some areas could use some maintenance. It’s my second stay and I would stay again. The room was quiet. "

"It seemed like it was an older hotel. "

"Traveler beware. This is an airport hotel which I booked for 2 reasons. Airport shuttle and an onsite restaurant in the food desert around Phoenix airport. I waited 1 hour for the airport shuttle in 100 degree heat. You call and no one answers. Call again and if someone picks up you get confusing instructions and rudeness if you ask any questions. And then you wait. And wait. The onsite restaurant is basic bar food and ridiculously overpriced for what it is. Drinks the same. Stay away. Never again for me. "

"I felt very unsafe. There was dog feces in elevator and hallway. It smelled everywhere of urine. My door key never worked. Even getting 2 card keys. I want a refund. I left the property. The one good expercience was having my deposit back. The establishment would not give a refund stating i would have to get it from Hotels.com I attempted to chatting with chat help and had no resolution as the customer service stating diconnection only to pop up and then ended out communication.There was not one clean area. Parking had some very sketchy vehicles with dust on them ( looked abandoned) and broken windows.it looked as if there was no cleaning service. Many hotel doors looked damaged with bend doorknobs, wood missing from door. "

"Awesome staff room is clean n breakfast was great "

"All very good. Evening dinner service was. A little understaffed"

"The rooms need a refresh, but the location was good for a short ride to the airport early in the morning. "

"Everthing was good"