โThis hotel was amazing. Great selection of food for breakfast.The owner greeted us daily and the staff was so helpful, especially Inef. Great place to stay!โ
โWonderful, quaint family owned hotel. Everything you need with the kindest staff. We checked in late night- be sure to mention it to the staff and they helped us with so many details in our short stay.
Our only hesitation was a concern that after reading some reviews the hotel might be further from the main downtown area in Zermatt- psssh, perfect location just a short walk (and thats from a suburbanite american) from everything. Plus, gorgeous views right from our room. The pictures are...
โThis hotel is the best place to enjoy the Matterhorn.
It's the best hotel to take pictures by going to the photo spot while watching the ever-changing Matterhorn.
The kindness of the staff is also the best.
It takes time to walk, so if you have luggage, use the shuttle service (10 Fr) and it's downhill after check out and the way back, so it's enough to walk.
I was so happy to take a great Matterhorn pictureโ
โTravelling from the US with 10 year old daughter for skiing in late december. The Matterhorn view was incredible. Friendly and helpful staff. They helped pick the right lifts and runs based on skill level. Very convenient ski room for gear. Very good breakfast with lots of options. The pool was nice as well. Between the two main lifts. Overall 10/10, but i wish they would take amex. We took a taxi to the lifts because the walk is maybe 7 minutes in boots and we aren't used to that yet,...
"Best place in Zermatt !!
Very close to train station, excellent breakfast.
Reasonable price.
But in order to see Mt. Matternhorn, you need to walk down for several minutes from hotel."
"โThere was a serious sewer smell in the hotel room. The smell came from an issue with the pipe connected to the sink inside the room. A towel had already been placed under the sink, indicating that the hotel was aware of the problem, but they didnโt offer a room change because there were no available double rooms.โ"
"no safe hotel. i lost my watch in the room during the breadkfast time and my wife lost cash 8000euro. no CCTV no explanin about theif. no resposible for lost it. i never evenr got experience like this hotel. manager was tessibel for responsible about lost it. "
