"This was the best hotel we stayed in during our trip to Japan! The staff were incredibly helpful and accommodating, the breakfast was substantial and tasty, the rooms were lovely and spacious and the onsen’s had lots of different areas to choose from. We stayed 4 nights in total but had 3 separate bookings due to room type availability. During check-in, the staff were able to ensure we stayed in the same room for the entire stay, which saved us checking in and out and made our stay much more comfortable. Lots of perks such as free yakult, ice cream, tea and coffee and cheap alcohol from vending machines in the lounge area. We felt very relaxed the entire stay. 100% would recommend."