레이크 포레스트, 캘리포니아의 사우나가 있는 호텔

“We walked from train station and did not have an automobile at the site. Yet--we were charged for valet parking of a vehicle---$55 despite telling the desk that we did not have a vehicle and did not need valet parking. Please correct this error. ”

“Overall, my stay at the hotel was great and I truly enjoyed the property. However, my arrival experience was a bit disappointing. When I arrived, the valet took my vehicle and assisted with unloading my luggage onto a bell cart. However, I was then expected to push the cart myself into the hotel and over to the registration desk. After checking in, I asked the front desk associate if someone would be assisting me with my luggage. I was told that I could take it myself and that someone would...