멘토 온 더 레이크 호텔 검색: 지금 예약 가능한 인기 숙소

“직원이 매우 친절함. 이틀에 한 번 방 청소함. 이층 건물임.”

“Great hotel and staff. Enjoyed the staff recommendation of Geneva for multiple dining options. Very interesting place.”

“Ok”

“Great location, Very clean, courteous and helpful staff.”

“The area around the hotel felt safe. little Italy is about a half mile away, plenty of restaurants there. Museums and a park is within walking distance. We stayed in a Suite on the third floor. It was very quiet, no noise from the street or other hotel guests. Eating breakfast in the sunroom was nice.”

“I thought this was free breakfast. While the room was nice, the shower head is outdated and no water pressure at all. What usually takes 15 minutes to shower including giving time for conditioner to do its job, took me 40 minutes because of poor/ lack or water pressure. Not Good when and if you are on time crunch or even at regular pace. The room can also use some pamphlets on what guest can do in cleveland downtown or around the area of hotel, including resteraunt. It's on 3rd party website...

“This hotel room is cleaned every 3 days. On the 1st cleaning day, only towels were replaced, but no bed sheets and no pillow covers were replaced. On the 2nd cleaning day after 3 days later, I asked to clean the room in the morning, but no one showed. So I went to front desk and requested cleaning the room, then front desk replied cleaning would last until 5 pm, so she asked me to wait. When I came back at 7pm, the room wasn't cleaned, so the bed sheets and pillow covers were never replaced...

“Friendly staff, free breakfast, close to Bob Evans Sausage, and a gas station for late night snacks.”

“Clean room, nice hotel. Close to the wineries”

“Breakfast was great and staff are friendly.”

“It was dissociating experience. Bed was terrible, soft and noisy. I could understand if a hotel room didn’t have an iron, but charging $100 and not even providing shampoo or a hair dryer is absolutely unacceptable. The rooms were also very old and unattractive. Overall, it was a very disappointing experience.”

“Hot tub was leaking and I split getting out but overall I had a good night!”