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"Food is always fresh with local ingredients. Never fails to impress us. "

"Astonishing views, right in front of Fuji and "

"The staff are exceptional : genuine and respectful. The staff welcomes us every year when we return. After we climb the Mt Fuji and unable to walk further from our car to the main door, the staff will greet us from afar and help us with the luggage’s, not for tips but for their professionalism and values they cherish much. "

"We enjoyed our stay here ! The dome rooms were super cool! I took really nice photos here and was able to put together a nice video and received many good feedback! Weather was clear that day so we had a clear view of Fuji from our room! Staff was nice ! Just wish the breakfast was better !"

"I had the incredible chance to stay at the world’s oldest hotel, and it genuinely lived up to its legend. From the moment I arrived, I felt like I was stepping into a different era — not in a museum-like way, but in a quiet, living continuation of tradition. The surroundings are stunning: mountains, rivers, pure silence. It’s the kind of place that invites you to slow down and just be. The hot springs were a highlight — natural, healing, and beautifully maintained. I left feeling physically and mentally reset. Meals were exceptional — local, seasonal, prepared with real care and balance. You can tell this isn’t just hospitality, it’s heritage passed down through generations. The staff were some of the kindest and most thoughtful people I’ve ever met. Discreet but always there when needed, with a level of attention that feels almost forgotten in today’s world. It’s more than a hotel — it’s an experience of Japanese culture, stillness, and deep respect for nature. I honestly hope my descendants can visit this place another 1,300 years from now. It’s worth preserving forever."

"we are 2 but there is only 1 pillow in the room and no free tooth brush but over all the stay is good. "

"Clean and affordable. Kids loved the lofted bed and having a small private bathroom. The hostel is in a quiet neighborhood, but a very quick 3 min walk to Oishi Park and the lake. The parking lot was actually at the Oishi Park and we liked seeing the park before and after the crowds. It felt easy to park with the lot attendants."

"The hotel is a little older but very very clean. The rooms have a great view of Mt. Fuji. She was a bit shy during our short stay but we did manage to get a glimpse of her from our room. This place does not have an elevator but staff will carry your bags to your room for you. The standout here is the staff who were so friendly and welcoming compared to the bigger fancy hotels. We would stay here again just because of the lovely staff. "

"Great view"