노스웨일즈, 웨일즈의 스파가 있는 리조트 및 호텔

“Check in took 20 mins then lost my payment!! Spa no towels rubbish around ! Evening meal menu disappointing! Restaurant very hot Disappointing visit”

“Brilliant location for bus, rail and city centre all a short walk away. We would definitely recommend a short break here. We will definitely stay here again. Love Chester.”

“Good facilities and really good size room. There were no spare pillows in the room (I don't want to have to ask), no toilet brush in the rest room which is fine if maid service makes a good job of cleaning the toilet; which they didn't. Beginning of mould in shower could have done with a deep clean in bathroom.No air conditioning in rooms really isn't good enough in this day and age. Also used for corporate clients/company retreats/training and they seemed a bit rowdy, need to actively manage...

“GOOD”

“Staff was very friendly, we enjoyed seeing peacocks roaming around the grounds and staying in such a historic place. The aircon inside the room was also a lifesaver!”

“3명 체크인인데 소파베드 청소가 안 되어 있었음. 꽤 친절한 프런트 직원이 직접 시트를 교체해줬지만 여전히 머리카락들이 발견됨. ”

“The hotel was stunning and the staff are very helpful and pleasant. The location is beautiful and ideal for walking in to town centre. The food was very nice, I can’t critique anything about the hotel, staff or service. I gave the amenities 3/5 only because we didn’t stay long enough to use them.”

“What a wonderful stay! Just love this hotel, staff were amazing and nothing was too much trouble.”