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"Staff was very helpful. Very nice."

"Overall experience was great with upscale facilities. The self-serviced laundry facility was a plus. Only comments are difficulties communicating with staff due to language barrier. Also, hotel should consider having more English speaking TV channels available in the rooms."

"Nice hotel, near the Disney parks and a shopping mall. "

"Room was clean but small. A semi double is definitely only (just!) big enough for one person. Hotel is very large and has good amenities. Breakfast is extremely good with lots to choose from. It can be busy, but the line moves quickly. It takes about 10 minutes to walk briskly to Shinjuku station. The airport shuttle bus stops at the hotel, which is very convenient. "

"A great hotel for international visitors. The staff speak English. There is a convenience store attached to the hotel, which is very helpful. It is not two centrally located, but is within walking distance of a train station which easily gets you into downtown."

"Room was very clean "

"Sticky carpets; expensive bar and restaurant - use the edo area in the airport instread"

"Good hotel and location"

"Great location. Rooms are smaller which is typical in Asia, but nicely appointed. The lounge/bar is modern and interesting cocktails, but it closes too early. The staff enter the room to delivery fresh towels even if you’re in the room which felt strange. The staff are very respectful and friendly. I recommend the hotel and would stay again. "