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"This hotel has a beautiful view, lovely breakfast and a really nice Onsen with an outdoor sauna pool and they have transportation to town but it's quite a long walk back from town. You either need a car or you need to take their bus"

"A clean, comfortable modern hotel with a view of Mt Fuji that can’t be beat!! Close to downtown with shuttle service to the transportation hub. "

"Beautiful Ryokan. Peaceful and very serene. I enjoyed walking around the town, visiting the Rose Garden, and eating at local eateries. I would highly recommend this Ryokan for people wanting the onsen experience, as you can request it privately. That was the main reason why I chose this onsen. I highly recommend this Ryokan."

"Exceptional hotel. Keep in mind that if you are an IHG member, you will not get those benefits, or room points if you book through Expedia."

"A really amazing hotel that I really can’t fault. The service was amazing and felt very classic. The free amenities included such as coffee and drinks bar was a great touch. And the hotels rich history was really on display and made the place feel really special. The room we stayed in the forest wing was spacious and nice. The TV offered Netflix and other options which was good for me as an English speaker for entertainment. The hotel restaurants and bars are absolutely amazing and classic if you like fine dining. If not there are many cafes at a walkable distance. The location itself is great with many cool hikes and walks from the hotel, including a short 1km walk to the Hakone open air museum which was fun! Overall 10/10 so much fun, such a great vibe. Such classic and historic amenities. Can’t recommend more! "

"Great staying experience. Staff provides very good service. Every staff I interacted with spoke good English. The indoor and outdoor onsen make our experience even better. Food is good quality though a little expensive. Overall, it’s worth the money spent. "

"So far the best hotel in Japan. Great hospitality and dining. In room half-open hot spring connected to nature "

"Great hotel with free shuttle bus to and from Kawaguchiko Station."

"Onsen was nice and toasty , walkable to some restaurants and a convinience store "