피닉스 아파트식 호텔

“This is not a hotel- it’s an apartment building that I assume wasn’t selling so they are pretending to run a hotel out of it. Upon check in they pulled out a binder full of random key fobs and then assigned it to a room, and said the room number to the room full of people. The AC was not on and when I turned it on it did not ever get cooler than 78 degrees in the apartment, even overnight. At 10:30pm someone was able to unlock my room and if I hadn’t put a separate door lock on, would have been...

“Never went to the room never showed up for the room because we couldn't get the reservation squared away prior to arriving they wouldn't approve a credit card that had no problems became very frustrated and just canceled it so why are you asking how to say was when we cancel that they never went did you charge our card if so please let us know and send the photo”

“This was hands-down one of the best stays I have ever had. Very tastefully appointed. ”

“Great location. Walking distance to fashion square mall. Parking was more than I expected about 25 dollars per night which in my view is excessive.”

“The room had cockroaches in it. They did not give us enough towels there was no towels at the pool area. The property was pretty clean except for dog poop everywhere. They had bag cleanup areas for your dog but all of them were empty. Not even sure if there was a front desk you could go to to ask for anything that wasn't specified. The kitchen had no paper towels. There's no ice maker. Just wasn't what we expected. Especially for paying over $200 a night. ”

“I would not recommend staying at this property. It is apparent the rooms need to be upgraded. Website states room has utensils, cooking and dinnerware. It did not. Further only 1 towel per bathroom was provided. No trashcans in bathroom. The tubs appear to need refinishing. TVs did not work. When I spoke to manager I was told the dishes were on order but they did not know when they would arrive. The towels were being washed and she would said maintenance to check tvs.maintenance never came that...

“Original location overbooked. Had to go 10 miles away at night time. That made it much further away from our planned destinations. No notice of overbooking until we arrived. At 2nd location, No bedding for pullout. Asked first night, still none. Only 3 pillows. Flooring gritty. No lights for pool area. Lady at front desk was very nice. ”