“•Few stuff members attending to the pool and beach areas .
• senseless policies : if you pay for a room with a king bed but later have to switch to a room with two beds you lose all the upgrades from the original booking( with no refund.).
• Costumer Service staff is poorly trained, if you book through Expedia and have a question or concern, they simply say you booked through Expedia, call them . Without even asking for details.
• WiFi is poor , there is almost never a signal.
•Poor design in...
“•Few stuff members attending to the pool and beach areas .
• senseless policies : if you pay for a room with a king bed but later have to switch to a room with two beds you lose all the upgrades from the original booking( with no refund.).
• Costumer Service staff is poorly trained, if you book through Expedia and have a question or concern, they simply say you booked through Expedia, call them . Without even asking for details.
• WiFi is poor , there is almost never a signal.
•Poor design in...
Olga