Find hotels in Puerto Juarez, Cancun

"Overall great property. Food was great, pool area was well maintained and the staff were very friendly. Had a blast doing the obstacle course. Lots of seating options and the food served by the pool was very convenient. Kids also had a blast at the kids club. 10/10 experience."

"Amazing staff! Soo friendly, accommodating and aim to please. Waters/waitresses were very attentive and always friendly. You simply will NOT go hungry! Or thirsty! I’m so sad I’m not Still there!!!!!!"

"Everything about this resort was fantastic. From the moment you arrive, you are greeted and welcomed by the very passionate staff who will gather your luggage and place them in a secured holding zone until check in. We arrived around 10:00am and check in time was not until 3:00pm. The concierge handed us towel cards and VIP cards that came with our specific room. We were able to enjoy every amenity on the property including the restaurants, buffet, pool, beach, and bars while we waited for check in. This trip was for me and my wife’s anniversary, in which the staff made very special for us with a personalized banner to put over our suit door, a bottle of champagne, and plate of chocolate strawberry’s with “Happy Anniversary” written in chocolate on the plate. The best restaurant was Azul, an Asian influenced menu. I would rate 7.9/10, the Italian would be second best (7.5/10) followed by the Mexican restaurant (7/10) and ending with the buffet (6/10). It is as good as you would expect dining for masses (think of cruise cuisine). Room was very clean, the bed was decent. The AC is very cold, but I am a warm body and woke up every day sweating. The only complaint I have is the very persistent sales people at the beach that hound you to purchase whatever they’re selling. The masseuses can also be a bit pushy to get bookings. It does get a bit agitating especially when you are just wanting relax and enjoy the beach and/or pool. Total overall resort rating 9.8/10. Will return !"

"Always something to do, pool, shows, and activities. The staff is in tune with guests needs and well informed. Made me feel Mexico is safe to visit."

"This resort was very clean. Staff were amazing and nice. This is a party hotel, so if you don’t like parties or loud music this won’t be the place for you. We brought our 2 children and we had no problems with noise when our sound machine was on in the room. But we were not over the “riu party pool”. Expedia gives an Option for “2 queen beds” this resort only has king bed options or 2 fulls. We were a little disappointed we didn’t have 2 queens, but it worked out. The food and drinks were good! Highly recommend getting travel insurance, our toddler had a respiratory emergency and we got care from the doctor at the resort as well as the emergency room in Cancun."

"Clean, modern room Close to airport Good breakfast"

"The Riu Kukulkan is a top notch hotel with an excellent beach, pools and amenities. The room and beds are excellent, the service was the same. I would definitely go back!"

"Every thing was perfect"

"Yes"