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"Great hotel, looking forward to returning"

"I had a great experience during my stay. I want to especially recognize Oliver at the reception for his outstanding service. He went above and beyond to help me sort out my reservation and made sure that my extended stay was properly approved with the agent. His professionalism, patience, and willingness to assist made the whole process smooth and stress-free. One small suggestion for the hotel: it would be wonderful to have halal food options on the breakfast menu"

"Good place to stay near bund "

"Nice and pleasant stay. Staffs are nice and location is convenient. Nice view."

"While we experienced a few disappointments with our rooms at check-in, Molly, the Guest Service Manager, was truly exceptional in the way she handled the situation. She listened attentively to our concerns, responded promptly to our needs, and treated us with genuine kindness throughout. Her professionalism and generosity, including upgrading our stay to make up for the discomfort, turned what began as a frustrating experience into a much more positive one. We greatly appreciated her attentive care and commitment to guest satisfaction."

"Great Service, instead of Patina for breakfast I was advised to Upgrade which was actually cheaper. Got a high floor corner room with great views"

"Exceptional experience at Langham. Very nice staff. Professional. I’d love to stay here again. "

"Loved it "

"Great buffet breakfast with lots of options including a robot that makes noodle and dumpling soup. Beds were comfortable. Great location with amenities for a good price. "