Preferred Hotels: Book Preferred Hotel Rooms & Suites in Randall's Island, New York

An aerial view of a city with a prominent bridge, a river, and a large industrial area with multiple buildings and parking lots.

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Our top choices for Randall's Island Preferred

The Lowell

Manhattan

Eliza

₩2,204,915 total

includes taxes & fees

Aug 2 - Aug 3

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, pillowtop beds, in-room safe, desk

The Garden City Hotel

Garden City

Michael

₩405,060 total

includes taxes & fees

Jul 5 - Jul 6

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Top Randall's Island Hotel Reviews

Empire Hotel

8/10 Good

"Place is good for the price. Stayed one night. Room was good and AC worked well. Overhead shower didn’t work, and housekeeping knocked on my door the day of checkout every hour beginning at 8am. Check in was great, and the pool is nice. Props to the people working the pool that day, they were helpful and very nice."

Sheraton New York Times Square Hotel

8/10 Good

"I recently stayed at the Sheraton Times Square. The room was clean and well maintained, but it felt smaller and more cramped than I expected. My biggest disappointment was the customer service. I went to the concierge desk to ask for assistance, but was told the concierge was closed, even though staff members were standing behind the desk. When I asked other employees for help, the response was usually, “I don’t know,” without any effort to direct me to someone who could assist. This seemed to reflect a broader experience I had in New York, where many people appeared rushed and less willing to help than I expected. While I understand the fast pace of the city, I would have appreciated a more welcoming and service-oriented attitude, especially from hotel staff. The hotel’s location is excellent and convenient for exploring Times Square and nearby attractions. If customer service were more attentive, the overall experience would have been much better."