Search Treehouses in San Juan

"Only issue is that there was major construction happening in front of the hotel, blocking the entrance for cars and creating loud noises during the day. I would likely have chosen another hotel knowing this information beforehand."

"I’m sure at one point this was a beautiful, beautiful property but because of hurricane you can see the deterioration of the property. There are areas where there’s just broken off cracked stucco and the second elevator of only two elevators up to the rooms was broken the entire time we were there, and the lobby is beautiful, but it was a ghost town therefore, some of the bars and restaurants were not open for business because there was no business. "

"It was great "

"Good area close to the water & restaurants room was good & clean check in was quick & easy & it’s not far from cruise port we will stay there again😊"

"Breakfast menu was really good; huge variety"

"I love our stay. Very safe place "

"The stay was just average. There was nothing spectacular about it."

"AVOID!!! On arrival after flying all day we arrived at 4:00 pm which is room check in time. We noticed the check in line was moving very slowly and there were a lot of people standing with their luggage in the lobby. Once we got to the front of the line we were also notified like the other customers that our room was not ready. They suggested we set in the lobby and wait for a little while and they would call us when the room was good. We sat for an hour and a half before we approached the check in counter for a second time to be told once again our room was not ready. I have never left a bad review on any service that we have used, but I think other travelers should be weary of staying at this property. You are paying 4 star prices and most definitely not getting anywhere near 4 star service. Go elsewhere. We also were charged a resort fee that was not clearly discussed with us. We still did not get into our room until 7pm. We will not suggest this hotel to anyone going forward. "

"love it.. close to everything "