Search Treehouses in San Juan

"Nice clean property. Staff was friendly and helpful."

"Menu was fresh "

"Absolutely will not be back to this property, as a frequent Hilton Rewards member this experience has been the worst. Our room at no hot water for 24hrs with the engineer saying just let it run. The next day I requested a new room, which was accommodated yet the room was dirty and housekeeping refused to clean it as she stated “she already cleaned it” but offered the cleaning towels and spray for us to clean ourselves. Shower light was broken and key pad battery died leaving us to wait yet again for someone to come and fix something. This property offered back the resort fee as a refund as this stay was over 1400.00 for our stay. Not even willing to give up a full night refund, the stay was not welcoming and very rude. We will not be back to the property which is sad because it really set the tone for Puerto Rico for us and I did not enjoy. "

"Lovely place! They just need to work on their service and hospitality. Do NOT get drinks at the lobby bar! Overpriced and watered-down drinks with a garnish of rude bartenders."

"Nice hotel "

"The staff was super friendly, comfortable rooms and the rooftop bar/restaurant was a great way to end a wonderful stay in SJU."

"My room had an odor coming from the bathroom. The hallway carpet is very stained. My room was very nice but the drawer from underneath the refrigerator is oxidized. The staff amazing especially The restaurant breakfast staff, two pool young men who waited on us! The front desk, we love Jafar! We were a group of 7."

"Overall, a great experience and stay. Staff was responsive and helpful. It is a small boutique, hotel hotel, so know that you will hear hallway noise and doors opening and closing as your neighbors come and go. For LGBTQ+ travelers, this place was very welcoming and friendly. Bar and restaurant experience were also great. We spent several days having cocktails. Bartenders were friendly, made strong drinks, and remembered us from one day to the next."

"The front desk clerk Claudia was super nice and extremely helpful!! It is a nice hotel. It just needs a few updates and some power washing done to the outside of it. It has the potential to be an excellent hotel. Also there were small ants in my room. They didn’t bite but they were there. I had the elite suite # 1031"