산타모니카 공항(SMO) 근처 호텔 시작가: ₩149,760~

"객실이 매우 깨끗하고 편의시설도 잘 갖추어져 있습니다."

"셔틀버스가 있어 편리"

"깨끗하고 셔틀리 편리함"

"친절하고 깨끗하고 무엇보다 공항 셔틀이 24시간 운영되고 있어서 아주 좋았습니다"

"직원들의 대응이 적극적이고 친절합니다. 시설이 매우 깨끗합니다. 도보로 접근 가능한 가까운 곳에 마켓들이 있어 필요한 식품이나 물품구매가 매우 편리합니다."

"깨끗하고, 공항과 인접하여 이동이 편리했으며, 최상층에 gym이 위치하여 LA city view를 보며 운동할 수 있는 환경이 맘에 들었다."

"바로 도로옆이라 차소리 시끄러움 방 히터소리 너무 시끄러움 ㅡ아침은 메뉴 괜찮았으나 식탁 밑이 너무 지저분해서 치워달라하니 기다리라하고 대충만 치워주고 불친절 서비스 생수 없고 3불받고 발레비 40불이나 받아 어이없었음 다시 갈 의향 없음"

"all good"

"I clearly left my clothes in the closet before checking out of this hotel. I contacted the hotel immediately after checkout, yet they kept claiming they had never seen anything and that nothing was found. I know exactly where I left my belongings, but the hotel denied everything and took no responsibility whatsoever. When I complained in person at the lobby, they told me, "We'll follow up. If we find it, we'll contact you. If not, we'll consider compensation." But once I left LA, I sent multiple emails—which they read but never replied to for days. What made it worse was that while I was seriously explaining the situation, some staff nearby were smirking and laughing, as if it was a joke. It was disrespectful and completely unprofessional. There’s a strong possibility that a housekeeper stole my belongings, yet the hotel conducted no real investigation, gave no updates, and offered no resolution. They just kept saying things like “We understand” and “We’ll do our best”—but did absolutely nothing. Theft, zero accountability, and staff who mock customers—easily the worst hotel experience of my life. Stay far away from this place."