“I have no idea how the room was because they wouldn’t let us in it even though we paid for it until check out. I understand that we paid through a booking site rather than directly with them but if I notified them that I would arrive after staff left for the the night and not sure how late, I’m not sure how it is okay for them to mark us as a NO SHOW when we showed up extremely late but DID show up before check out. We ran into an emergency and were relying on the 2 hours we had left to take...