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"Very friendly staff. Good facilities, great breakfast. "

"All levels of the hotel team were exceptional! Friendly and always willing to go above and beyond. The room was spacious, clean and the bed was very comfortable. Breakfast and dinner were yummy and always delivered with a smile. We plan to return in the new year. No need to go anywhere else. Much thanks from Canada! "

"Clean, warm and comfortable room. Nice and quiet. We had a great sleep! Lovely area for pubs and restaurants. Felt safe and secure."

"A very warm welcome and we were given a room upgrade, which was very comfy and spacious and much appreciated. "

"Amazing satff. So friendly and helpful."

"Clean room, nice hotel team. Special mention to Tina at front desk, always friendly,helpful"

"Great staff, clean room"

"Given the price, you get outstanding customer service, I stayed in a huge bedroom, lots of toiletries, tea, coffee etc, bedding changed and is clean, nothing was too much work for the amazing staff that were super polite and professional. You can pay double their price and get none of the above mentioned at soo many mid - level hotels "

"Room ok, but peeling paper above window and broken window catches and broken lamp shade by bed (window side). Bathroom needed a plug for the sink, mould on ceiling above the bath/shower and mastic should have been removed from the tiles (near sink and over bath) where soap dispensers had been removed. No brandy at the bar. Chips supplied with meal were luke warm (nobody came to ask if things were OK). Had to ask for full breakfast to be reheated. Stayed here before, so rather disappointed this time. Will stay here again - as this may have been a one off."