“The check-in Staff were very rude - name was Phoebe - was like she didn't want to work that day. Also had to push to get a room after 15:00 and believe we were given a lower-grade room because was not ready or because of her attitude. Room was not ready until 15:40 and was dirty - biscuit crumbs over the table and book.
The hotel is beautiful but staff and first impressions everything - I would stay at the hotel nearby and just have a drink at Titanic Hotel in the future.
I reached out to the...
“The check-in Staff were very rude - name was Phoebe - was like she didn't want to work that day. Also had to push to get a room after 15:00 and believe we were given a lower-grade room because was not ready or because of her attitude. Room was not ready until 15:40 and was dirty - biscuit crumbs over the table and book.
The hotel is beautiful but staff and first impressions everything - I would stay at the hotel nearby and just have a drink at Titanic Hotel in the future.
I reached out to the...
Christopher