“Help! As we drove into the property, we passed units with tarps on the roof. There was no water in the pool. The pool was an important feature when choosing this dump. We waited over a half hour at the desk trying to check in. One employee tried to help, but was new to the computer system. The other understood the computer but was unfriendly. Another guest came in to report the air conditioning in her room didn’t work. She was told (in a rude manner) they would get maintenance to look at it. No...
“Help! As we drove into the property, we passed units with tarps on the roof. There was no water in the pool. The pool was an important feature when choosing this dump. We waited over a half hour at the desk trying to check in. One employee tried to help, but was new to the computer system. The other understood the computer but was unfriendly. Another guest came in to report the air conditioning in her room didn’t work. She was told (in a rude manner) they would get maintenance to look at it. No...
Virginia